Clinical Business Operations Representative 2 - Ambulatory Surgery Unit | Bascom Palmer Eye Institute Miami, FL

Role responsibilities

The Clinical Business Operations Representative 2 facilitates the resolution of pre and post care issues in daily clinical operations and serves as the central communication point between patients and clinical staff. Responsibilities include managing patient inquiries, ensuring complete patient records, and supporting the surgical team to enhance patient flow and experience.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of relevant experience. Strong skills in data entry, effective communication, and the ability to work in a fast-paced environment are essential.

Key skills

Data Entry, Communication, Organizing, Analyzing, Customer Service, Problem Solving, Collaboration, Confidentiality, Attention to Detail, Time Management

Keywords

Clinical Operations, Patient Care, Ambulatory Surgery, Administrative Support, Electronic Medical Record, Patient Flow, Surgical Scheduling, Communication, Data Management, Customer Service, Confidentiality, Healthcare, Problem Resolution, Patient Experience, Organizational Skills, Collaboration