Senior Officer, Retail Operation Management (Myanmar Branch)

Position Summary

Role and Responsibilities

1. SES / SPS Management

- Drive overall shop sales performance through effective retail sales strategies

- Manage total shop count and continuously improve store operation quality

- Monitor and control stock levels to optimize sell-out and minimize aging inventory

- Oversee regional coverage and store distribution for balanced performance

- Develop and execute strategies to enhance customer experience at Samsung Experience Stores

2. Key Shop Management

- Manage Key Shops with an A/B/C/D grading system to differentiate performance levels

- Expand the number of A-grade shops by increasing sell-out volume and operational excellence

- Monitor and optimize sell-through performance, promoting the client's in-house share within retail channels.

- Manage budgets, resources, and operational activities to support the team's objectives

3. Field Sales Manager Management

- Lead a team, providing guidance and performance management to ensure the achievement of sales targets.

- Develop and execute sales strategies to drive revenue growth, market share expansion, and customer acquisition.

- Oversee the development of a nationwide store database and guide the team in identifying new retail opportunities.

- Monitor and optimize sell-through performance, promoting the client's in-house share within retail channels.

4. Training and Development

- Plan and execute regular product and sales training programs for field teams

- Educate staff on Samsung’s latest innovations and product features to enhance sales storytelling

- Develop and share best practices, creative selling techniques, and success cases to improve sell-out

- Collaborate with marketing and product teams to integrate new launches into training content

5. Samsung+ Platform Management

- Oversee Samsung+ the retail online training platform, and ensure timely completion of all learning module

Skills and Qualifications

• Bachelor’s degree in Business Administration, Marketing, General Management or other related fields

• Minimum 3 years of experience in retail shop/ store operation management, field force management & Cost Analyst

• Good communication, interpersonal, coordination, Strong analytical skills

• Ability to work under pressure and able to solve problem with immediate action

• Good command of Microsoft Office especially MS Excel

• Excellent of both spoken & written English and computer literate

• Ability to travel upcountry as assigned

• Can Work under pressure

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.