The Human Resources Coordinator provides administrative, operational, and coordination support to the Human Resources department. The role supports daily HR office activities, employee services, payroll coordination, HR documentation, training coordination, internal communication, and employee engagement initiatives.
The position acts as a first point of contact for employees, candidates, and managers visiting or contacting the Human Resources office, ensuring that all inquiries are handled professionally, accurately, and in line with hotel policies and service standards.
- Listen and respond to inquiries made by individuals calling or walking into the Human
Resource office using a clear speaking voice to meet their needs
Assists incoming employees, managers or candidates and provides accurate information. - Answers questions, provides forms or directions. Refers all complex situations (complaints of harassment, etc) promptly to Director, Human Resources
- Monitors and follows up on time records and meal and break period reporting.
Communicates challenges to Director, Human Resources. Processes Payroll for the location
assigned. Communicates with Centralized payroll representatives, managers and employees in regards to payroll. - Provides administrative assistance such as filing paperwork, copy and distribute
disciplinary action notices, breakdown, sort and deliver PAF's making new hire and
termination files, copy and send exempt reviews to employee files/managers and
department heads. Maintain department and personnel files. Creates and distributes memos, flyers and newsletters, as assigned
Assists in planning and execution of various HR programs and initiatives. Coordinate
meetings, create materials and presentations, research key topics, and provide ongoing
support and follow up in project timelines. - Coordinate training initiatives in conjunction with departments, Director, Human Resources
and any Trainers by coordinating sessions, creating communications, and tracking
participation and feedback. - Maintains employee and applicant bulletin boards as well as the erecruit kiosk area
- Excellent written and verbal communication skills.
- Ability to effectively deal with a variety of audiences, some of whom will require high levels of patience, tact and diplomacy.
- Strong computer literacy including knowledge of Windows XP and Microsoft Office Suite of products including Word, Excel, and PowerPoint.
- Proficiency in basic mathematics and good analytical skills.
- Abilty to type accurately and at a minimum of 50 words per minute.
- Abilty to exercise independent judgement and discretion while performing various responsibilities.
- Ability to prioritize workload; managing various projects and demands on a concurrent basis.
- Ability to work independently.
- Ability to work quickly and under pressure to meet deadlines.
Strong organizational skills. - Knowledge of effective reporting and tracking systems for project planning and execution.
- Good problem solving and research skills.