Physical Security Systems Administrator
Why GM Financial?
GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.
At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.
Our Purpose: We pioneer the innovations that move and connect people to what matters.
This position will be posted until filled.
About the role:
The Physical Security Systems Administrator (PSSA) will support the installation, configuration, administration and operational maintenance of GM Financials physical security systems infrastructure to include personnel access control systems, CCTV surveillance systems, integration with intrusion detection and fire alarm systems, and mobile phone push-to-talk applications. The PSSA will provide technical support and system training to various teams within Corporate Security. The PSSA will monitor infrastructure performance and work to resolve issues directly with security team members and system integrators. This position requires 24x7 on call support to respond to security systems issues and emergencies.
In this role you will:
- Perform security system administration, configuration management, routine maintenance, and troubleshooting to maintain system integrity
- Assist in the coordination of system implementation and upgrades; provide technical and operational guidance to security integrators
- Collaborate and coordinate with IT stakeholders to ensure compliance with IT standards and network connectivity for all physical security devices
- Manage maintenance work order process and provide updates as necessary
- Organize and prepare detailed documentation of system performance, including service request records and analysis
- Assists in training of end-users and other support personnel on security applications
- Manage inventory of security equipment, components and consumables
- Keep informed of current security trends, standards, guidelines, developments and techniques
What makes you an ideal candidate?
- Knowledge of Physical Security Systems best practices, guidelines and standards
- Intermediate knowledge of networked access control and badging systems, video management systems and alarm systems (e.g. Lenel, OnGuard, Avigilon)
- Professional board certification in a relevant security discipline preferred
- Lenel, OnGuard, Avigilon Administrator/Training or other relevant training certificates are desirable
- Knowledge of personnel access control and intrusion detection systems, access control hardware (e.g. PIR/REX devices, strikes, locks), and asset protection strategies
- Understanding of permit, inspection and licensing requirements for system installations
- Proficient with Microsoft office suite of programs including Word, Excel, PowerPoint, and SharePoint
- Proficient with the following technologies: Active Directory, SQL Server, Windows and Linux operating systems, network cabling/switches, server administration, system remote management, as well as data import, export and manipulation preferred
- Demonstrated ability to analyze and troubleshoot problems efficiently
- Strong knowledge of basic electrical theories and circuitry concepts preferred
- Ability to read electronic schematic and architectural drawings; basic electrical engineering or cabling experience is a plus
- Ability to coordinate multiple complex technical issues
- Excellent planning, organizational and project management skills
- Strong verbal and written communication skills, with the ability to deliver technical instructions
- Proven self-starter with ability to work independently with minimal supervision and in a team environment
- Ability to build and maintain strong working relationships with stakeholder groups
- Developing and sustaining internal/external customer relationships
- Good organizational skills
- Team player with the ability to effectively work individually in a fast paced environment
Experience and Education
- 1-2 years of experience with physical security system design and engineering or similar experience required
- 1-2 of experience planning and executing security systems installations in office and data center deployments required
- High School Diploma or equivalent required
Bachelor’s Degree in Criminal Justice, Computer Science, Management Information Systems (MIS) in related field or equivalent work experience required\
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.
Compensation: Competitive pay and bonus eligibility.
Work Life Balance: Flexible hybrid work environment, 2-days a week in office.
NOTE: We are unable to consider candidates who require visa sponsorship for this position
This position is not open to agency submissions