Purchasing Specialist II

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
 
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
 
We are looking for a Purchasing Specialist II


The Senior Procure-to-Pay Specialist serves as a subject matter expert responsible for supporting end-to-end P2P operations and critical supplier accounts receivable relationships. This role combines operational execution, project support, problem-solving, and training responsibilities to enhance service delivery and operational efficiency.

Key Responsibilities

Operational Support

• Support Credit Hold resolution activities to minimize business disruptions.
• Support SIR application access and user administration.
• Reduce past-due invoices through supplier and stakeholder (AP and Category Management) collaboration.
• Provide dedicated support to Integrated Supplier Program (ISP) vendors.

Training & Knowledge Sharing

• Train and onboard new team members.
• Deliver training and consultation to internal customers.
• Maintain process documentation and best practices.

What Success Looks Like

• Effective and timely resolution of procurement and supplier issues.
• Strong supplier relationships and customer satisfaction.
• Reduction in invoice and payment holds.
• Active contribution to team knowledge and capability development.

Required Skills & Experience

• Strong knowledge of Procure-to-Pay processes and ERP systems.
• Experience with supplier management and purchase order processes.
• Excellent communication and customer service skills.
• Strong analytical and problem-solving capabilities.
• Attention to detail and ability to work in a fast-paced environment.

 
What do we offer?  
 

• Comprehensive benefits package.
• Opportunities for professional growth and development.  
• Supportive and inclusive work environment.  
• Commitment to work-life balance and employee well-being.  
• Engagement in meaningful projects that make a difference. 

 
 
Johnson Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion, in accordance with its commitment to labor equality and non-discrimination.