Position Summary
We are seeking a skilled and motivated Service Engineer – HVAC Chillers with 2–4 years of hands-on experience in installation, commissioning, troubleshooting, preventive maintenance, and repair of air-cooled and water-cooled chiller systems. The candidate will be responsible for ensuring optimal performance of HVAC equipment while delivering excellent customer service.
Key Responsibilities
- Perform installation, commissioning, testing, and servicing of HVAC chiller systems.
- Conduct preventive and breakdown maintenance of chillers, cooling towers, pumps, AHUs, and related HVAC equipment.
- Diagnose and troubleshoot mechanical, electrical, refrigeration, and control system issues.
- Monitor chiller performance and recommend corrective actions for improved efficiency.
- Attend service calls at customer sites and ensure timely resolution of complaints.
- Carry out refrigerant charging, leak detection, pressure testing, and vacuuming activities.
- Read and interpret P&ID drawings, electrical schematics, and equipment manuals.
- Prepare service reports, maintenance records, and customer documentation.
- Coordinate with customers, contractors, and internal teams for service execution.
- Ensure compliance with safety standards and company service procedures.
- Support Annual Maintenance Contracts (AMC) and energy optimization projects.
- Maintain inventory of tools, spare parts, and consumables required for service activities.
Required Qualifications
- Diploma/B.E./B.Tech in Mechanical Engineering, Refrigeration & Air Conditioning, Electrical Engineering, or related field.
- 2–4 years of experience in servicing and maintenance of HVAC chillers.
- Experience working on reputed chiller brands such as Carrier, Trane, Daikin, York, Blue Star, Mitsubishi, or similar.
Technical Skills
- Strong understanding of refrigeration cycle and HVAC fundamentals.
- Experience with:
- Air-cooled chillers
- Water-cooled chillers
- Screw, scroll, and centrifugal compressors
- Cooling towers, pumps, AHUs, FCUs
- PLC/BMS controls
- Knowledge of electrical troubleshooting, compressors, VFDs, sensors, and control panels.
- Familiarity with refrigerants such as R134a, R410A, R407C, and R1234ze.
- Ability to use diagnostic instruments such as manifold gauges, multimeters, clamp meters, and vacuum pumps.
Desired Competencies
- Strong troubleshooting and analytical skills.
- Customer-focused approach.
- Good communication and reporting skills.
- Ability to work independently and handle multiple service assignments.
- Willingness to travel extensively for site visits and emergency breakdown support.
- Team player with strong commitment to safety and quality.
Key Performance Indicators (KPIs)
- Service response and resolution time.
- First-time fix rate.
- Customer satisfaction scores.
- Preventive maintenance compliance.
- Equipment uptime and reliability.
- AMC contract support and renewal assistance.
Preferred: Candidates with experience in industrial, commercial, pharmaceutical, data center, or large facility HVAC chiller applications.