Forward Deployed Engineer III - Eng

Skip to main contentJobsDashboardProfileCareer AreasLife at UKGInterviewing at UKGSign InJoin Talent NetworkEnglishSingle PositionView All JobsHybridForward Deployed Engineer III - EngSeattle,WA,United StatesApply NowAdd to Job CartFind out how well you match with this jobUpload your resumeJob descriptionCompany and benefitsJob IDFORWA019289Employment TypeRegularWork StylehybridLocationSeattle,WA,United StatesTravelUp to 50%RoleForward Deployed Engineer III - EngWhy UKG:   At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.Role OverviewForward Deployed Engineers solve problems that do not yet have playbooks. They sit close to customers and close to the code: learning the customer's world, identifying where software and AI can change how work gets done, and building the production systems that make those ideas real. At UKG, you will partner directly with customers to understand complex HCM, Payroll, and Workforce Management challenges, rapidly prototype new ideas, and deliver high-quality integrations, automations, and AI-enabled workflows that create measurable customer value.This is an engineering-first, customer-facing role for builders who are curious about how businesses work, creative in how they solve problems, and persistent enough to keep iterating until the solution works in the real world. You do not need to arrive as an enterprise HCM expert. You do need to be a strong engineer with the curiosity to learn unfamiliar domains, the creativity to design novel solutions, and the perseverance to work through ambiguity. At the Forward Deployed Engineer III level, you will typically own a customer workstream or technical solution area, with guidance from Staff and Principal FDEs on broader engagement strategy. You will be expected to build independently, communicate clearly, and contribute reusable patterns that help the broader team move faster.Why This Role Matters The best FDEs do more than implement software. They discover patterns, invent better ways to solve customer problems, and turn what works in the field into reusable capabilities that shape the future of the platform.In this role, your work will help enterprise customers adopt UKG's platform and emerging AI capabilities faster, while giving Product and Engineering direct insight into what customers need next. You will be close to the problem, close to the customer, and close to the code. What You'll Build• Production-grade APIs, integrations, workflow automations, data pipelines, and customer-facing technical solutions.• AI-assisted workflows such as intelligent intake, summarization, routing, recommendations, data extraction, and human-in-the-loop review.• Reusable templates, reference architectures, examples, and internal tools that make future engagements faster and more repeatable.• Secure, auditable solutions that connect UKG with HCM, Payroll, WFM, ERP, IAM, and related systems.• Prototypes that help customers and internal teams quickly understand what is possible, then mature the best ideas into production. Key Responsibilities• Partner directly with customers to understand business challenges, technical constraints, and opportunities for innovation.• Own technical delivery for a customer workstream from discovery through design, build, testing, go-live, and early operational handoff.• Rapidly prototype ideas, test assumptions, iterate from customer feedback, and convert successful prototypes into...