This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Admissions Operations Specialist based in the United States.
The Admissions Operations Specialist will support the operational excellence, compliance, and efficiency of admissions processes within a highly regulated education environment.
This role serves as a key resource for policy interpretation, process improvement, documentation, and communication across multiple teams.
The position will help ensure admissions operations remain aligned with regulatory requirements while improving workflows and service delivery.
Working closely with internal stakeholders and external partners, the specialist will manage projects, systems updates, and compliance initiatives.
The ideal candidate is detail-oriented, organized, and skilled at balancing multiple priorities while maintaining accuracy and quality.
This is an opportunity to contribute to meaningful operational improvements while supporting teams across a distributed organization.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Admissions Operations Specialist based in the United States.
The Admissions Operations Specialist will support the operational excellence, compliance, and efficiency of admissions processes within a highly regulated education environment.
This role serves as a key resource for policy interpretation, process improvement, documentation, and communication across multiple teams.
The position will help ensure admissions operations remain aligned with regulatory requirements while improving workflows and service delivery.
Working closely with internal stakeholders and external partners, the specialist will manage projects, systems updates, and compliance initiatives.
The ideal candidate is detail-oriented, organized, and skilled at balancing multiple priorities while maintaining accuracy and quality.
This is an opportunity to contribute to meaningful operational improvements while supporting teams across a distributed organization.
Accountabilities:
- Serve as a point of contact for policy interpretation, enforcement, and operational guidance for admissions teams, leadership, campus personnel, and external partners.
- Support the development and implementation of new or updated procedures based on audit findings, recommendations, and system changes.
- Create, maintain, and improve standard operating procedures (SOPs) to increase admissions efficiency and consistency.
- Develop and manage admissions operations documentation used across multiple locations and teams.
- Support compliance initiatives by coordinating communications, tracking acknowledgements, and ensuring timely completion of required actions.
- Build strong relationships with business partners to support admissions objectives, compliance obligations, and organizational goals.
- Independently prioritize and resolve operational questions, ensuring high-quality service and effective issue resolution.
- Coordinate documentation, system updates, communications, and compliance requirements related to new hires, personnel changes, and employee transitions.
- Manage and support multiple electronic systems and processes, including database administration, reporting, troubleshooting, and system coordination.
- Analyze how changes across platforms may impact workflows and recommend solutions to maintain efficiency and compliance.
- Plan and coordinate meetings, training sessions, agendas, timelines, documentation, and follow-up materials.
- Identify operational inefficiencies and implement improvements that enhance customer service while maintaining regulatory compliance.
- Manage special projects and additional assignments through successful completion.
- Bachelor’s degree or equivalent professional experience.
- 3–5 years of experience in higher education or another highly regulated industry.
- Experience collaborating with internal business partners, leadership teams, and external vendors.
- Strong understanding of compliance-driven processes, documentation, and operational procedures.
- Excellent organizational skills with strong attention to detail and accuracy.
- Proven project management abilities with the capacity to manage multiple priorities and deadlines.
- Strong analytical, problem-solving, and decision-making skills.
- Ability to communicate policies, procedures, and operational guidance clearly to diverse audiences.
- Strong customer service and relationship-building skills.
- Ability to work independently, take initiative, and follow projects through completion with minimal supervision.
- Adaptability and resilience in fast-paced environments with changing priorities.
- High level of integrity, professionalism, and ethical judgment.
- Excellent written and verbal communication skills.
- Advanced computer skills, including database management and familiarity with Microsoft Office tools.
- Ability to work effectively with systems and platforms such as SharePoint, CRM tools, administrative databases, and related operational technologies.
- Fully remote work opportunity within the United States, with preference for candidates in the Mountain Standard Time (MST) zone.
- Tuition waiver eligibility after six months of employment for employees and immediate family members.
- Competitive paid time off programs, including vacation, sick leave, and flexible time off options.
- Retirement plan with a 50% employer match on the first 6% of employee contributions after 90 days.
- Four weeks of paid parental leave for eligible parents to support bonding with a new child.
- Health, dental, and vision insurance coverage for employees and dependents.
- Pet insurance options through a dedicated provider.
- Health plan eligibility beginning the first month after completing one full month of employment.
- Opportunity to contribute to process improvements that directly impact operational success.
- Collaborative environment with opportunities for professional growth and development.
The Admissions Operations Specialist will oversee key operational processes, compliance activities, and documentation initiatives that support admissions teams and business partners. This role requires strong project coordination skills, independent decision-making, and the ability to improve processes in a fast-paced environment.
Requirements:
The ideal candidate is an organized and analytical operations professional with experience supporting regulated environments, process improvement initiatives, and cross-functional teams. They are comfortable managing complex workflows, communicating with diverse stakeholders, and driving projects independently.