ConnectWise Revenue Operations Specialist

Role responsibilities

The ConnectWise Revenue Operations Specialist is responsible for managing the billing cycle, ensuring accuracy in invoicing and service agreements, and providing reliable reporting for customer interactions. This role collaborates closely with various teams to enhance customer satisfaction and streamline revenue-related processes.

Requirements

Candidates should have an associate or bachelor's degree and at least 2 years of experience in an administrative or operations role, along with 4 years of experience with ConnectWise billing processes. Strong organizational skills, attention to detail, and the ability to communicate effectively are essential.

Key skills

ConnectWise, Billing Processes, Customer Success, PowerBI, Sla Configuration, Agreement Management, Problem Analysis, Time Management, Communication, Analytical Mindset, Efficiency, Teamwork, MS Office, Service Delivery Models, Contract Management, Digital Tools

Keywords

ConnectWise, Billing, Customer Success, PowerBI, SLA, Agreement Management, MSP Billing Models, Service Delivery, Contract Management, Digital Tools, Problem Solving, Time Management, Communication Skills, Analytical Skills, Efficiency, Teamwork, Remote Work, Administrative Operations, Reporting, Invoicing, Customer Account Management