At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.
Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.
Job Description:
- Key Responsibilities:
- DSR Intake & Data Entry: Verbally receive consumer requests and manually input data accurately into internal workflow management system.
- Email Management & Categorization: Monitor multiple privacy mailboxes, identify the specific type of consumer request, and route correspondence to the correct sub-mailboxes.
- Compliance & Deadline Monitoring: Ensure all consumer requests are addressed within statutory legal timeframes, tracking deadlines both within and outside the workflow management system.
- Reporting & Volumetrics: Assist in gathering and analyzing request volume data on a monthly, quarterly, and annual basis across all request categories.
- Privacy Assessments: Support the creation and coordination of Privacy Threshold Analysis (PTA) and Privacy Impact Assessments (PIA).
- Administrative Support: Execute specialized privacy team tasks as assigned by the Privacy and Compliance Officer or Privacy Team Coordinators.
Job Qualifications:
- Required Skills:
- Exceptional interpersonal skills with the ability to communicate clearly and professionally with consumers via email and phone.
- High attention to detail with the ability to navigate complex internal and external privacy applications to manage the end-to-end request lifecycle.
- Ability to translate complex regulatory or technical processes into simple, "actionable" steps for consumers which may include direct communication with a consumer.
- Strong organizational skills required to track intake, processing, and final resolutions across multiple platforms
Annual Pay Range:
64,300 - 57,000 USDApplication Window:
This opportunity is expected to remain posted through the date identified below, subject to business needs.
Thrive with Cotality
At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.
Highlights, depending on role classification, include:
Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off.
Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend.
Health: Multiple medical plan options with mental health and wellness support offerings.
Retirement: 401(k) with company match and vesting after one year.
Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250.
Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more!
Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace.
Cotality is fully committed to a work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences.
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