Store Manager - Jo Malone London - Britomart Free Standing Store
Auckland, New ZealandPosted Jun 30, 2026
Single PositionView All JobsStore Manager - Jo Malone London - Britomart Free Standing StoreAuckland,NZ-AUK,New ZealandApply NowAdd to cartFind out how well you match with this jobUpload your resumeJob descriptionReq ID25729BrandJo Malone LondonJob FunctionSalesJob Sub-FunctionPoint of Sale ManagementAssignment CategoryFulltime-RegularAt Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London™ to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town.The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to, maintaining the store environment, operations, assisting with opening and closing of the Boutique and housekeeping duties. The Stylist will understand their individual sales and service goalsDescription
We are seeking an inspirational and dynamic Store Manager to play a leading role in the success of the store by leading, coaching and developing our team of Sales Associates to achieve all sales, customer service and operational targets.Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and a step towards a long term and fulfilling career with a leader in prestige beauty.With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.Qualifications
Proven retail management/assistant retail management experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer servicePrevious business planning experience including setting sales and customer service targets, sales analysis and staff schedulingPrevious retail operations experience including inventory and facilities management and cash reconciliationProven track record of leading a team to achieve sales and customer service targetsExperience of creating and executing in-store events Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environmentPrevious experience with retail point-of-sale softwareProficient in Microsoft officeapplicants must be able to provide proof of right to live and work in the country if invited to attend for interviewInsights from previous hiresPreviously worked atNPreviously worked as1. Store Manager2. Assistant Store Manager3. Retail Manager4. Retail Store Manager5. Retail Sales Manager Data Privacy AgreementWhen you upload your resume, we provide job recommendations to you. You will also receive job recommendations by email.You acknowledge that you will provide the relevant entities of The Estée Lauder Companies with your resume/CV that contains your personal information, and that you have read and agree to the collection, use, and international transfer of your personal information in accordance with our Privacy Policy. The relevant entities of the Estée Lauder Companies (the prospective employers) will use your personal information to suggest jobs that fit your skills and experience and (if you decide to upload your resume/CV) may also email you future jobs that may be of...