Sea Logistics Operational Care Specialist, Revenue Care

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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How you create impact

The Sea Logistics Operational Care Specialist, Revenue Care is responsible for the day-to-day management of forwarding subledger (FSL) activities, ensuring Gross Profit (GP) opportunities are maximized. A key responsibility of the role is the timely identification, investigation, and resolution of financial discrepancies. Performance is measured through established KPIs, which serve as the primary indicators of success. Conducting root cause analyses and partnering with key stakeholders to implement effective corrective actions are critical components of the position. Success in this role relies heavily on strong collaboration, proactive communication, and the ability to build productive cross-functional relationships. 

• Manage daily FSL activities with the objective of achieving zero deferrals at month-end.
• Actively review and manage all open files, with a strong focus on maximizing Gross Profit (GP).
• Investigate and resolve all excessive profit and loss exceptions, escalating recurring issues or trends to the Branch Manager and/or Business Unit Controller as appropriate.
• Identify and correct inaccurate accruals, ensuring future accruals are entered correctly while reviewing historical entries to prevent duplicate or erroneous postings.
• Enter missing accruals within FSL as required to ensure files accurately reflect their financial position.
• Conduct root cause analyses on GP discrepancies and implement corrective actions to improve automated FSL closure performance.
• Collaborate closely with operational and financial stakeholders to achieve GP targets and drive continuous improvement.
• Demonstrate a thorough understanding of FSL KPIs and consistently apply focused, measurable efforts to meet or exceed performance expectations across all metrics.
• Support additional projects, initiatives, and responsibilities as assigned by the Company from time to time.

What we would like you to bring

• 3+ years of experience in a finance, accounting, transportation finance, or freight forwarding operations role with significant financial responsibilities.
• Strong understanding of financial concepts, including profit and loss statements, cost analysis, financial reconciliation, and invoice validation.
• Experience reviewing vendor invoices, verifying costs, identifying discrepancies, resolving variances, and supporting accurate financial file closure.
• Experience in freight forwarding and supply chain management required, preferably with exposure to Sea Logistics.
• Knowledge of freight forwarding operations, transportation processes, logistics services, systems, and industry regulations.
• Experience working with financial systems and reports within a Windows-based environment.
• Strong analytical and numerical aptitude with the ability to interpret financial and operational data, identify gaps, and make sound business decisions.
• Advanced proficiency in Microsoft Office applications, particularly Excel and Word.
• Excellent organizational, communication, and collaboration skills, with the ability to manage multiple priorities and work effectively across operations and finance teams.
• Customer-focused mindset with strong problem-solving abilities, adaptability, and a commitment to continuous improvement.

What's in it for you

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target base salary range for this position is between $55,000 and $65,000. Base salary is part of a competitive total rewards package that includes health and dental benefits, a retirement savings plan, and tuition reimbursement. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-TD1

 

 

Artificial Intelligence (AI) tools may be used to support portions of the recruitment process, such as reviewing application materials or assisting with scheduling. These tools analyze information to help inform decision making; however, all hiring decisions are made by human reviewers.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

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