RESPONSIBILITIES
- Serve as the day-to-day HR point of contact on-site, managing routine matters independently and keeping the HR Manager informed on emerging issues or trends.
- Exercise sound judgment on employee relations and policy application, escalating high-risk, precedent-setting, or complex matters to the HR Manager/Labor Relations promptly.
- Coordinate closely with centralized HR functions (Recruiting, Total Rewards, Training, Labor Relations) to ensure consistency with campus practices and policies
- Manage day-to-day labor relations situations independently, including investigations, disciplinary processes, and conflict resolution.
- Counsel hourly employees and coach production supervisors on people management, performance, and policy application.
- Act as first point of contact for employee inquiries on policies, procedures, and benefits; resolve issues professionally and in a timely manner.
- Ensure compliance with company policy, Mexican labor law (LFT), and applicable local regulations, flagging emerging risks proactively.
- Own the end-to-end onboarding experience for new hires at the building, ensuring smooth integration into the site and company culture.
- Maintain accurate, audit-ready employee files for hourly indirect, salaried, and trainee populations.
- Maintain data accuracy in HRIS for the site's full population.
- Prepare HR reports and analytics for site and campus leadership, identifying trends (turnover, absenteeism, ER cases) specific to a standalone facility.
- Support internal audits and compliance reviews as the accountable HR owner for the building
- Support workforce planning and headcount needs in partnership with building leadership as the site scales.
- Partner with campus HR leadership on cross-site initiatives, representing the satellite building's needs and constraints.
- Assist with other strategic projects as assigned.
QUALIFICATIONS
- Bachelor's degree in Human Resources, Business Administration, Psychology, or related field; Master's degree a plus.
- 3-5 years of experience in an HR support role, preferably in a manufacturing or similar environment.
- Strong interpersonal, coaching, and influencing skills — able to build credibility with supervisors and operations leadership without a large on-site HR team for support
- Proven experience managing labor relations matters independently, including investigations and disciplinary processes.
- Ability to handle sensitive and confidential information with discretion.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and HRIS systems.
- Solid working knowledge of Mexican labor law and HR best practices.
- Highly self-directed, with excellent organizational skills and the ability to manage competing priorities without close supervision
PHYSICAL & ENVIRONMENTAL DEMANDS
- The role is primarily based in a manufacturing facility, requiring regular site visits and interaction with production teams.
- Required to wear personal protective equipment (PPE) and adhere to safety protocols.
- The role involves extended periods of sitting in front of a computer.
- Occasional standing or walking may be required during meetings, presentations, or site visits
- Work is primarily conducted in an office environment with controlled temperature and lighting.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
• High-Performance Culture• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength
VERTIV BEHAVIORS
- Own it
- Act with urgency
- Foster a customer-first mindset
- Think big and execute
- Lead by example
- Drive continuous improvement
- Learn and seek out development
- Promote transparent & open communication
About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.
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