C.H. Robinson is looking for a Logistics Representative to join our 4PL Division (Robinson Managed Solutions - RMS) in Dubai. This role is part of a newly established team which gives you an exciting opportunity to help shape our presence from the start and contribute to building a strong foundation for future growth.
You will play a key role in managing supply chain data and ensuring smooth transportation operations for our customers. In this role, you will coordinate transportation arrangements and build strong relationships with assigned accounts. You will also have the chance to identify process improvements and contribute to projects that make a real impact.
If you are detail-oriented, proactive, and passionate about logistics, this is your opportunity to grow with a global leader and continue developing your expertise.
Ready to move forward?
Apply today and let’s shape the future of supply chains together.
Responsibilities:
The duties and responsibilities of this position consists of, but are not limited to, the following:
Build strong relationships with customer contacts to support daily transportation needs
Proactively monitor, manage, and follow up on shipment exceptions
Resolve service failures with transportation providers, and partner with customers to address issues
Identify cost‑savings opportunities through route optimization, order consolidation, and lead‑time compliance
Provide prompt and professional response to customer's requests for additional information
Achieve tactical and operational KPI targets (Quality and Productivity Metrics)
Reconcile weekly financial reports and ensure accuracy
Run, maintain, and enhance reports on shipment activities
Identify and implement operational efficiency improvements
Execute customer‑requested changes in a timely, accurate manner, including appointment rescheduling and provider notifications
Collect, sort, and distribute operational information to the internal team
Required Qualifications:
2-5 years of work experience in a similar role (logistics, supply chain, or 4PL coordination roles, ideally with exposure to operations across the Gulf region)
Willingness to work Sunday to Thursday workweek
Ability to work flexible schedule on occasion, including overtime hours when requested
Fluency in English
Preferred Qualifications:
Bachelor’s degree from an accredited college or university
Excellent customer service skills
Proficient in Microsoft Outlook, Excel, and PowerPoint
Strong written and verbal communication skills
Ability to think critically, analyze data and solve problems quickly and accurately
Ability to prioritize and handle a variety of tasks
Ability to work in a stressful, team-oriented, and fast-paced environment
Continuous improvement mindset
Ability to adapt to an ambiguous and changing environment
Detail-oriented and strong communication skills
Ability to motivate and encourage change, able to get positive results in a very large, dispersed organization
Values a diverse and inclusive work environment
WHAT WE OFFER:
Real opportunities to grow your talent in a fast-moving, global organization
The chance to join a newly established team shaping its ways of working, culture, and long‑term impact
An open, inclusive, and collaborative workplace that encourages innovation and fresh ideas
Opportunities for professional growth with access to training platforms
Employer‑provided visa sponsorship and work authorization support, with relocation handled independently by the candidate
A comprehensive rewards package, including a competitive salary and company performance‑based bonuses
Your Health, Wealth, and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
- Employee Insurance Benefits
- Variable Pay based on position
- Hybrid Work Model with Flexi Hours
- Paid time off to manage work-life balance
- Paid Maternity & Paternity Leaves
- Paid Public Holidays
- Reward & Recognition Program
- Special Mobility Assistance
- Employee Wellness Initiatives
- Plus a broad range of career development, networking, and team-building opportunities
Equal Opportunity
C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.