Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Grab and Go Server, you’re not just providing food and drink service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Specifically, you will be responsible for performing the following tasks to the highest standards:
• Ensuring a sound knowledge of all menu items available from the Grab & Go.
• Taking and inputting guest orders into the appropriate point of sale system.
• Preparing drink items as requested by the guest – mainly including, but not limited to coffee, tea, hot chocolate and specialty coffees.
• Warming food as requested by the guest – e.g. pre made breakfast and lunch sandwiches.
• Serving items to guests providing appropriate condiments and accompaniments.
• Ensuring payment is received for all items served to the guest.
• Answering any guest enquiry wishing to have items from the Grab & Go delivered to their room.
• Prepare and deliver such items to the guest room in the appropriate packaging.
• Ensure all items in the Grab & Go are well-stocked at all times, ensuring that all products are still within their expiration date.
• Respond to guest requests in a friendly, timely, and efficient manner.
• Assist fellow team members and other departments wherever necessary to maintain positive working relationships.
• Maintaining cleanliness in the Grab & Go area.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
What are we looking for?
To successfully fill this role you should be able to demonstrate the attitude, behaviours, skills and values that follow:
• Positive attitude and excellent communication skills.
• Self-starter, reliable and have the ability to work independently.
• Good command of Written and Oral English
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Secondary School Education
• Certified Food Handler
• Previous Barista experience
This job is posted for an existing vacancy.
Hilton Mississauga/Meadowvale welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
ACCESSIBILITY Hilton Hotels and Resorts are committed to providing equality of services, access to facilities for all our guests. For more information on this hotel's Accessibility for Ontarians with Disabilities (AODA) policy and plan, please contact the hotel at AODA_Hiltons_In_Canada@Hilton.com or call 1-844-217-AODA.
Application_Accomodations@hilton.com
Toll Free: 1-844-398-0378