Vice President, Chief of Staff/Business Manager – CoBrand & Partner Product

At JPMorganChase, our CoBrand and Partner Card business sits at the intersection of consumer finance, partner ecosystems, and digital innovation. We are transforming how customers experience financial products — and we need a strategic operator to help lead the way. If you thrive where big-picture thinking meets hands-on execution, this is your opportunity to make a meaningful impact.

Job Summary

As a Vice President, Business Manager in the CoBrand and Partner Product team, you will serve as a trusted chief of staff to product leadership — translating executive vision into action and keeping a high-performing team focused, aligned, and moving forward. You will own the operating rhythm of the organization, lead business reviews that tell a compelling story, and drive strategic thought leadership alongside tactical day-to-day execution. This is a role for someone equally comfortable facilitating leadership offsite as they are building a performance dashboard or crafting a town hall agenda.

Job Responsibilities

• Serve as a strategic partner and chief of staff to product leadership, enabling the team to operate with clarity, focus, and momentum.
• Own and manage business reviews end-to-end — synthesizing performance data, risks, and progress into compelling narratives that communicate the team's story to senior stakeholders.
• Define and manage team operating rhythms and cadences, including leadership meetings, offsites, and town hall preparation and delivery.
• Manage Objectives and Key Results, performance metrics, and key business indicators — partnering across the organization to monitor quarterly performance and communicate results.
• Lead executive and stakeholder communications, creating materials that drive alignment and engagement across partner and product teams.
• Drive organization-wide communications to keep the full team informed, engaged, and motivated — including town halls, employee engagement events, and ongoing communication channels.
• Provide strategic thought leadership on organizational priorities while remaining hands-on in the details required for successful execution.
• Lead end-to-end delivery of special projects that are critical to team success and fall outside standard product manager scope.
• Partner with HR and Finance on headcount planning, budget management, and organizational initiatives.
• Manage new hire onboarding, employee recognition programs , and team training initiatives.
• Identify opportunities to amplify the team's work across the broader organization and build cross-functional partnerships.

Required Qualifications, Capabilities, and Skills

• 6+ years of experience in business management, strategy, financial services, or product management.
• Proven track record managing complex programs and driving change within large, matrixed organizations.
• Experience in a chief of staff, business management, or strategic operations role supporting senior leadership.
• Demonstrated ability to translate executive vision into clear, actionable plans.
• Strong storytelling and communication skills — able to craft compelling business narratives for executive audiences.
• Experience designing and managing organizational operating cadences such as business reviews, town halls, and leadership offsites.
• Strategic thinker who is equally comfortable diving into operational details as they are into driving execution.
• Passion for understanding customer needs with a demonstrated ability to drive business results.
• Outstanding verbal and written communication skills.
• Strong financial acumen with the ability to understand and interpret organizational financial metrics.
• Demonstrated interest in adopting new technology, including artificial intelligence tools, to improve efficiency and quality of communications and program management.

Preferred Qualifications, Capabilities, and Skills

• Experience in consumer financial services, card products, or a partner and co-brand business.
• Familiarity with product management frameworks and agile delivery models.
• Experience supporting senior executive leadership in a fast-paced, high-growth environment.
• Demonstrated ability to build and manage cross-functional stakeholder relationships at scale.
• Experience with employee engagement strategy and internal communications programs.

Additional information: Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting