Client Relationship Manager (Behavioral Health)

Role responsibilities

The Client Relationship Manager serves as the primary point of contact for behavioral health facility partners, ensuring timely communication and proactive support throughout the revenue cycle. They coordinate various claim resolution activities and collaborate with internal teams to resolve complex billing challenges.

Requirements

Candidates should possess exceptional customer service and relationship management skills, along with strong organizational abilities. Experience in healthcare or revenue cycle management is preferred, and proficiency with Microsoft Office and billing software is required.

Key skills

Customer Service, Relationship Management, Organizational Skills, Communication Skills, Critical Thinking, Problem Solving, Attention to Detail, Team Collaboration, Payer Guidelines, Insurance Processes, Revenue Cycle Workflows, Billing Software, CRM Platforms, Workflow Management Systems

Keywords

Behavioral Health, Revenue Cycle Management, Medical Billing, Client Relationship Management, Claims Follow-Up, Medical Record Requests, Appeals, Payer Correspondence, Billing Challenges, Healthcare Operations, Insurance Claims, Authorizations, Credentialing, Performance Metrics, Process Improvement, Team Collaboration