Are you a Systems Engineer looking for an innovative role?
Do you enjoy being part of a team that works with a diverse range of technology?
About our Team:-
Elsevier Health applies innovation, facilitates insights, and helps drive more informed decision-making for our customers across global health. We support health providers by providing accessible, trusted evidence-based information; prepare more medical and nursing students with effective tools and resources; provide insights that help clinicians improve patient outcomes; and supports a more personalized and localized healthcare experience. All for the benefit of every patient.
About the Role:-
This position performs moderately difficult research, design, and systems engineering assignments and also responds to system management alerts to handle system/operations exceptions, within the assigned enterprise systems of product offerings. Additionally, this position is also responsible for triage change management support.
Responsibilities
• Demonstrate thorough understanding of major system components in completing assigned tasks (i.e., storage systems, Linux and Windows infrastructure).
• Diagnose problems with application programs, common system, or systematic questioning techniques.
• Configure controls; install or troubleshoot programs within multiple system environments.
• Construct scripts for processing of workloads by system.
• Provide prompt recovery and problem escalation for the exceptions, extrapolating and integrating information within defined boundaries, using multiple system management and problem management tools.
• Partner closely with development groups, support groups, and vendors to coordinate special operations, and communicate/escalate problems as appropriate to meet assigned deadlines.
• Assist in daily support of the systems/products assigned, through early detection and pursuit or changes in system responses or operation.
• Work closely with support groups to refine system monitoring and reporting, and to assist them in their analysis and problem recovery.
• Apply problem-solving skills in multiple operating environments to support assignments involving the execution of a series of related tasks.
• Demonstrate knowledge of system components in completing assigned tasks (i.e., storage systems, Linux, and Windows infrastructure).
• Diagnose system performance problems.
• Perform online system functions to assist with tasks encountered in execution of daily responsibilities such as utility functions and editing of files.
• Develop lists/scripts for execution of commonly used processes and automation of simple tasks.
• Proper implementation of team changes and service requests.
• Proper creation, execution, documentation, and closure of tasks, changes, and requests.
• All other duties as assigned.
Requirements
QUALIFICATIONS:
• 3+ years of Systems Engineering experience
• BS Engineering/Computer Science or equivalent experience required
TECHNICAL SKILLS:
• Change management.
• Understanding of storage systems, Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure.
• Program installation and troubleshooting.
• Knowledge of virtual server environments and thin client.
• Knowledge of scripts for automation.
• Understanding of system and problem management tools.
• Problem solving.
• Good oral and written communication skills.
ACCOUNTABILITIES:
• Demonstrate thorough understanding of major system components in completing assigned tasks (i.e., storage systems, Linux and Windows infrastructure).
• Diagnose problems with application programs, common system, or systematic questioning techniques.
• Configure controls; install or troubleshoot programs within multiple system environments.
• Construct scripts for processing of workloads by system.
• Provide prompt recovery and problem escalation for the exceptions, extrapolating and integrating information within defined boundaries, using multiple system management and problem management tools.
• Partner closely with development groups, support groups, and vendors to coordinate special operations, and communicate/escalate problems as appropriate to meet assigned deadlines.
• Assist in daily support of the systems/products assigned, through early detection and pursuit or changes in system responses or operation.
• Work closely with support groups to refine system monitoring and reporting, and to assist them in their analysis and problem recovery.
• Apply problem-solving skills in multiple operating environments to support assignments involving the execution of a series of related tasks.
• Demonstrate knowledge of system components in completing assigned tasks (i.e., storage systems, Linux, and Windows infrastructure).
• Diagnose system performance problems.
• Perform online system functions to assist with tasks encountered in execution of daily responsibilities such as utility functions and editing of files.
• Develop lists/scripts for execution of commonly used processes and automation of simple tasks.
• Proper implementation of team changes and service requests.
• Proper creation, execution, documentation, and closure of tasks, changes, and requests.
• All other duties as assigned.
Working for you:
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Comprehensive Health Insurance: Covers you, your immediate family, and parents.
- Enhanced Health Insurance Options: Competitive rates negotiated by the company.
- Group Life Insurance: Ensuring financial security for your loved ones.
- Group Accident Insurance: Extra protection for accidental death and permanent disablement.
- Flexible Working Arrangement: Achieve a harmonious work-life balance.
- Employee Assistance Program: Access support for personal and work-related challenges.
- Medical Screening: Your well-being is a top priority.
- Modern Family Benefits: Maternity, paternity, and adoption support.
- Long-Service Awards: Recognizing dedication and commitment.
- New Baby Gift: Celebrating the joy of parenthood.
- Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.
- Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.
- Free Transport pick up and drop from the home -office - home (applies in Chennai)
About the business:
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. What you do every day will help advance science and healthcare to advance human progress.






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