Field Technician

Role responsibilities

Field Technicians connect customers by installing service drops or outlets in residential and business properties. They troubleshoot issues using electronic test equipment and online diagnostic tools to ensure proper signal levels and customer satisfaction.

Requirements

Candidates must have a valid driver's license and a good driving record, along with at least 3 months of customer service experience. A high school diploma or GED is required, and the ability to lift up to 100 lbs and work in various weather conditions is necessary.

Key skills

Customer Service, Problem Solving, Technical Skills, Communication, Troubleshooting, Flexibility, Teamwork, Attention to Detail

Keywords

Field Technician, Customer Service, Installation, Troubleshooting, Signal Levels, Electronic Test Equipment, Diagnostic Tools, PTO, 401k, Tuition Reimbursement, Company Truck, Mentorship, Training Program, Health Benefits, Work-Life Balance, Community Support