This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director Revenue Cycle Management based in the United States.
This is a strategic leadership opportunity for an experienced healthcare revenue cycle professional to drive operational excellence and transformation initiatives across complex healthcare environments. The role focuses on optimizing financial performance, enhancing process efficiency, and leading large-scale change management programs. You will collaborate with executive stakeholders, multidisciplinary teams, and external partners to implement innovative solutions that improve revenue cycle outcomes and customer satisfaction. This position offers significant visibility and influence, requiring a strong combination of strategic thinking, relationship management, and operational leadership. It is ideal for professionals who thrive in dynamic environments and are passionate about delivering measurable business impact through continuous improvement.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director Revenue Cycle Management based in the United States.
This is a strategic leadership opportunity for an experienced healthcare revenue cycle professional to drive operational excellence and transformation initiatives across complex healthcare environments. The role focuses on optimizing financial performance, enhancing process efficiency, and leading large-scale change management programs. You will collaborate with executive stakeholders, multidisciplinary teams, and external partners to implement innovative solutions that improve revenue cycle outcomes and customer satisfaction. This position offers significant visibility and influence, requiring a strong combination of strategic thinking, relationship management, and operational leadership. It is ideal for professionals who thrive in dynamic environments and are passionate about delivering measurable business impact through continuous improvement.
Accountabilities:
- Developing and executing a comprehensive revenue cycle strategy focused on operational efficiency, quality improvements, and financial performance.
- Leading revenue cycle governance activities, including denials management meetings and performance review sessions.
- Partnering with hospital leadership, operational teams, and third-party vendors to identify opportunities and implement revenue cycle improvements.
- Promoting a culture of continuous improvement by identifying, sharing, and scaling best practices across teams and processes.
- Driving measurable business outcomes through process optimization initiatives and change management methodologies.
- Serving as a change leader by communicating, implementing, and reinforcing transformation initiatives across the organization.
- Identifying process inefficiencies and implementing solutions that enhance customer experience and operational effectiveness.
- Establishing trusted relationships with internal and external stakeholders, acting as a strategic advisor on revenue cycle matters.
- Preparing and delivering executive-level presentations, business updates, and strategic recommendations.
- Inspiring collaboration, accountability, and engagement among project teams and stakeholders.
- Monitoring industry trends, healthcare regulations, and reimbursement changes to ensure organizational readiness and compliance.
- Adapting priorities and initiatives in response to evolving business needs while maintaining focus on achieving performance objectives.
- Bachelor's degree required; equivalent combinations of education and relevant experience may be considered.
- Minimum of 5 years of experience in change management, project leadership, people management, or related strategic roles.
- Experience with healthcare revenue cycle management systems and supporting technologies.
- Strong understanding of healthcare billing processes, reimbursement methodologies, and revenue cycle operations preferred.
- Demonstrated success leading organizational transformation initiatives and delivering measurable business improvements.
- Strong project management and process improvement capabilities.
- Excellent leadership, communication, and presentation skills, with experience engaging executive audiences.
- Exceptional analytical, problem-solving, and decision-making abilities.
- Ability to build collaborative relationships across diverse teams and stakeholders.
- Proven capability to influence without direct authority and drive alignment around strategic objectives.
- Strong adaptability and ability to perform effectively in rapidly changing environments.
- Experience mentoring and developing teams while fostering a culture of accountability and continuous improvement.
- Willingness and ability to travel up to 50% as business needs require.
- Comprehensive medical, dental, and vision insurance coverage.
- Health Savings Account (HSA) with employer contributions.
- Life insurance coverage.
- Generous paid time off program.
- 401(k) retirement savings plan with company matching contributions.
- Remote work flexibility within the United States.
- Opportunity to lead high-impact strategic initiatives in healthcare operations.
- Exposure to executive leadership and cross-functional transformation programs.
- Career growth and professional development opportunities within a collaborative environment.
- Additional employee wellness and benefit programs.
As Director Revenue Cycle Management, you will lead strategic initiatives aimed at improving operational performance, financial outcomes, and stakeholder engagement across revenue cycle functions. Key responsibilities include:
Requirements:
The ideal candidate combines deep healthcare revenue cycle expertise with strong leadership, change management, and stakeholder engagement capabilities. Preferred qualifications include: