The Hospice Access Field and Triage RN will complete medical requirements while coordinating a whole-person plan of care. Care is according to the individualized needs of the patient, following the nursing process and in accordance with the Nurse Practice Act. In Field role, the RN will visit patients in their homes (private or facility) to present the hospice program and conduct eligibility assessments, coordinating care with Hospice MD, family and facility caregivers, and interdisciplinary team (IDT). Field RNs will also make urgent and routine home visits to patients already on hospice service. In Triage role, RNs will take patient calls from Halsey Building in NE Portland. The Triage Department is the main access point for all Providence Hospice customers (to include, but not limited to: current patients, current patients' family members, physicians, physician office staff, other service providers, inquiries, etc.). This position will process triage calls form existing patients and caregivers, addressing clinical issues with advice and forwarding to individual team members and managers as necessary.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Home Services Oregon and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
- Education sufficient for licensure
- Upon hire: Oregon Registered Nurse License
- Within 6 months (180 days) of hire: Washington Registered Nurse License
- Upon hire: National Provider BLS - American Heart Association
- Upon hire: In compliance with the Providence Health and Services-OR, criminal background check is required for this position, based on assigned duties
- 2 years of Acute care and/or hospice, home health, or long-term care RN experience.
Preferred Qualifications:
- Bachelor's Degree in Nursing
- Call Center experience.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.