Learning Programs Specialist

Skip to main contentBy clicking “Accept Cookies”, you agree to Alteryx’s use of cookies to enhance site navigation, analyze site usage, and assist in our marketing efforts. You may click “Decline” to disable all cookies except those strictly necessary for the site, but doing so may affect some site functionality, such as auto-filling an application or remembering your preferences. Alteryx Privacy Policy  Cookie NoticeDeclineAccept CookiesSign InLearning Programs Specialist page is loadedLearning Programs SpecialistApplylocationsIndia - Remotetime typeFull timeposted onPosted Yesterdayjob requisition idR12227Meet the Moment with Alteryx We're living through a once-in-a-generation shift in how work gets done. Data, automation, and AI are quickly becoming the center of every business decision - and Alteryx is leading the transformation. You'll be working on the challenges that sit at the heart of modern business. No matter your role, the work you do will help organizations move faster, see more clearly, and tackle questions that used to feel impossible. If you're ready to meet the moment with innovation, curiosity, and excellence, there's a place for you here.We are seeking a highly organized and detail-oriented Learning Programs Specialist to support and scale our global education initiatives. This role is instrumental in ensuring the successful delivery and administration of customer education, academic programs, and internal enablement efforts.As a key member of the Education Services team, you will serve as the operational backbone for multiple learning programs and platforms, helping create seamless, engaging, and high-quality learning experiences for students, customers, and employees worldwide.Key Responsibilities:Academic Program Support (SparkED)Serve as the primary point of contact for professors and students, responding to SparkED licensing inquiries in a timely and professional manner.Review and assess blocked verification requests through SheerID, providing clear guidance and actionable next steps.Ensure a positive and frictionless experience for academic users participating in SparkED programs.Maintain accurate records and support continuous improvements to the academic user journey.Technical Enablement OperationsManage the Technical Enablement shared inbox, triaging and responding to internal inquiries with accuracy and efficiency.Coordinate and schedule internal enablement programs and training sessions by:Managing stakeholder calendarsSending invitations and communicationsDistributing session recaps and learning resourcesTracking attendance and participation metricsSupport the delivery of engaging and effective internal learning experiences.Coordinate end-to-end onboarding for new hires within technical teams, ensuring successful completion of digital learning pathways and access to required systems and resources.Partner with Revenue Operations to develop and maintain learning dashboards, ensuring data integrity and meaningful reporting on enablement outcomes.Identify opportunities to streamline processes, improve documentation standards, and enhance operational efficiency.Learning Management & Content AdministrationManage and maintain learning content across customer-facing and internal learning platforms, ensuring accuracy, consistency, and accessibility.Customer Learning Platforms (Docebo LMS)Publish and maintain Instructor-Led Training (ILT), digital learning courses, and video-based content.Configure, test, and validate learning experiences to ensure a seamless user experience.Monitor course availability and troubleshoot content-related issues as needed.Internal Learning Platforms (Seismic / Galaxy)Upload, organize, and maintain internal enablement content.Ensure learning assets remain current, easy to find, and aligned with business needs.Support content governance and version control practices.Qualifications:2–3 years of experience in learning operations, program coordination, customer support, education...