Role Overview
Sodexo is seeking a Custodial Operations Manager 2 to support housekeeping and custodial operations at West Chester University in Pennsylvania. This hands-on leader will ensure a safe, clean environment while driving team engagement, training, and service excellence. The role focuses on developing frontline staff, building strong client relationships, and delivering consistent operational performance, with the primary focus being on the dorms.
Sodexo provides college campuses with food, nutrition, environmental, and facilities management solutions. Joining us at one of our campus sites enables you to positively influence college students' well-being and create a healthy learning environment.
What You'll Do
- Lead daily custodial operations, ensuring high standards in housekeeping, waste management, and event support
- Hire, train, and develop frontline staff; mentor high-potential employees into future leadership roles
- Maintain a safe work environment and ensure compliance with all safety protocols
- Manage custodial equipment, supplies, and inventory, including ordering and tracking consumables
- Build strong client relationships and respond promptly to concerns or service needs
- Drive operational performance through inspections, process improvements, and fiscal accountability
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- Strong leadership experience in custodial, environmental services, or facilities management
- Knowledge of cleaning systems, equipment, and chemical safety protocols
- Experience managing budgets, supplies, and inventory controls
- Ability to train, coach, and develop diverse teams
- Strong problem-solving and critical thinking skills in fast-paced environments
- Proficiency with operational systems and compliance tracking tools
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services