SAP iXp Intern - Partner Support Specialist

**We help the world run better** At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. **What you’ll build** As a Partner Support Specialist in Process Execution- Partner Support Team, you will be a key point of contact for SAP PartnerEdge partners, supporting them through core partner processes such as Deal Registration Services (DRS), Project Registration (HPI) etc. You will execute end-to-end process activities, ensure accurate and timely handling of partner requests, and guide partners to the right tools, systems, and resources to enable smooth business execution. In this role, you will triage and resolve partner queries related to core partner operational processes, while ensuring compliance with SAP’s policies and process standards. You will collaborate cross-functionally with Sales, Partner Business Management, PartnerEdge program design teams to remove bottlenecks and drive operational excellence. Beyond day-to-day execution, you will identify process gaps, surface improvement opportunities, and contribute to automation and standardization initiatives that make it easier for partners to do business with SAP. The role is primarily reactive but offers strong scope for proactive contribution, requiring excellent stakeholder management, attention to detail, analytical thinking, and a continuous drive to improve efficiency, turnaround time, and partner satisfaction. **The role involves:** Delivering services efficiently on a global scale, manage day-to-day operations across assigned services, ensuring smooth execution with no backlogs and consistent delivery quality. Responding promptly to service-related queries and support partner as part of daily operations, providing partners with clear and timely guidance. Developing a clear understanding of what an SAP Partner is and an awareness of the tools and resources available to SAP Partner Edge Partners. Owning processes within scope, including maintaining accurate, standardized, and up-to-date documentation. Collating and presenting information to SAP stakeholders on current processes in place, and proposals to improve processes, with the aim of improving the Partners’ overall experience with SAP. Aligning with other key roles within partner organization like the Partner Managers, in order to support SAP Partners. The focus of this role is mainly reactive, and you will need to build a strong relationship with the key Stakeholders that related to your service. Flexibility around working hours may be required. **What you bring:** • University Degree/Student in Business/IT preferable • Problem-solving and analytical skills, and proven experience in effective handling of high volume of tasks in short timeframes. • Creative thinking, willingness, and ability to quickly learn new concepts and technologies • A pro-active and result-oriented team-player with strong communication skills, passionate about his/her work • Ability/openness to work well in a multicultural and multinational environment • Able to work independently and take ownership of assigned tasks • Experienced IT User – Outlook, Excel, Word, PowerPoint • Fluent in English and additionally a second language is a benefit. • Experience in handling customers directly • Proven experience in improving efficiency on processes. • Proven track record of positive communication with project stakeholders **Start date:** July 2026 **Duration:** 12 months **Work schedule:** Full time **Where you belong:** The SAP Internship Experience Program is SAP's global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship; it's the foundation for a career built on connection, creativity and impact. Partner Support sits within the Partner Services Hub and is dedicated to enabling SAP PartnerEdge partners to succeed. We collaborate closely with Partner Managers and other Partner Activation roles to resolve partner queries, improve processes, and elevate the overall partner experience. We offer our employees a range of great benefits, online training courses, as well as professional advice and support to get you settled into your new role at SAP, with continued support throughout your tenure with us. **Bring out your best** SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. **We win with inclusion** SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program (https://one.int.sap/me@sap/jobs\_and\_hiring/employee\_referral/region/0000/lang/en) , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. **AI Usage in the Recruitment Process** For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process (https://jobs.sap.com/content/Ethical\_usage\_of\_AI\_in\_the\_recruiting\_process/?locale=en\_US) . Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 455585 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid \#SAPNextGen