COCP Executive

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Role Title:

COCP SIM Management Executive / Telecom Coordinator Manager

Department:

Facilities / Administration

Key Responsibilities:

1. SIM Lifecycle Management

• Handling new SIM activations (VI, Jio & Airtel corporate plans)
• Processing SIM deactivation / suspension / reactivation
• Managing SIM replacements (lost, damaged, upgrades to 4G/5G)

2. Documentation & Compliance

• Collecting and maintaining KYC documents
• Ensuring telecom compliance with company policies
• Maintaining proper approval records and audit trails

3. Employee SIM Allocation

• Issuing SIMs to employees based on designation & entitlement
• Coordinating with HR for new joiners & exit formalities
• Handling SIM recovery during employee exit

4. Billing & Cost Management

• Monitoring monthly bill statements from VI, Jio, Airtel
• Identifying unused SIMs / excess usage
• Coordinating with finance for invoice validation & payment
• Cost optimization and plan rationalization

5. Vendor Coordination

• Acting as a single point of contact (SPOC) for telecom vendors
• Raising service requests / complaints / escalations
• Negotiating plans, tariffs, and resolving billing discrepancies

6. Reporting & MIS

• Maintaining SIM inventory database (active/inactive SIMs)
• Preparing monthly MIS reports
• Tracking usage trends and cost analysis

7. Issue Resolution

• Handling employee issues like:Network problemsActivation delaysData/voice plan issues
• Ensuring quick turnaround with vendors

Required Skills:

• Knowledge of telecom operations (VI, Jio, Airtel COCP)
• Strong Excel / MIS reporting skills
• Good coordination and communication
• Vendor management experience
• Attention to detail and documentation

Preferred Qualification:

• Graduate / Under-Graduate (any stream)
• Experience in Facilities / Admin / Telecom

Optional Responsibilities (Advanced Role):

• Managing data cards / dongles
• Policy development for corporate telecom usage
• Automation of SIM inventory system

Example Tools Used:

• Excel tracker / SIM inventory sheet
• ServiceNow / ticketing tools
• Vendor portals (VI, Airtel, Jio corporate portals)

T

Location:

On-site –Pune, MH

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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