Director of GTM Systems & Revenue Technology — Salesforce, HubSpot & AI (100% Remote)

Director of GTM Systems & Revenue Technology — Salesforce, HubSpot & AI (100% Remote) LocationSão Paulo; Bogotá; Curitiba; Mexico CityAddressSão Paulo, São PauloEmployment TypeFull timeLocation TypeRemoteDepartmentDocplannerDocplanner is a healthtech company on a mission to help people live longer, healthier lives.We build technology that improves how patients access care and how healthcare professionals deliver it.Operating in 13 countries, with more than 100 million patient visits to our websites and around 25 million appointments booked each month, Docplanner is scaling both its product and its internal foundations. As a growing tech business, we rely on strong internal systems, trusted data, and scalable operations to support our commercial teams and keep delivering impact across our markets.Job DescriptionMissionMake Marketing, Sales, and CS meaningfully more productive through trusted tooling and data. Own Docplanner’s GTM tech blueprint and turn it into shipped value fast with a small, high-leverage team, AI-powered automation, product mindset, tight user loops, and predictable delivery.Why now?We are mid-migration to Salesforce for Sales, CS and Care while Marketing remains on HubSpot. Our GTM teams need higher throughput and fewer manual steps; fragmented ownership across internal systems slows them down and hurts data quality. We need a single accountable leader who can design, build and ship like a founder, while running a disciplined SDLC and vendor model at scale.What you will doOwnEnd-to-end GTM technology strategy and blueprint (CRM, Marketing, CPQ, integrations, AI, identity), with clear accountability, cost awareness and governancePlatform reliability, data quality and service standards across all GTM systemsDeliverComplete and stabilize the Salesforce migration with strong adoption and measurable SLAsPredictable execution through quarterly commitments, short delivery cycles and visible productivity gainsSeamless Salesforce ↔ HubSpot integration and trusted GTM data flowing to the DWHAI-powered automation that removes manual work and improves speed and insightBuildA high-performing GTM systems team and Center of ExcellenceModern delivery and operating model (CI/CD, release discipline, service catalog, SLOs)Strong vendor partnerships with clear ROI, SLAs and accountability*This role reports to the COO, with a dotted line to the CPTO.What success looks like (12+ months)Platform & OwnershipSalesforce migration complete, stable and widely adopted with clear SLAsEnd-to-end ownership of all GTM tools with a published service catalog, RACI and intake SLAsReliable Salesforce ↔ HubSpot ↔ DWH integrations and trusted GTM reportingReliability & ProductivityOperational excellence: incident rate ↓50%, MTTR < 4h, change failure rate <10%At least 3 AI automations live, delivering meaningful frontline time savingsData quality improving quarter over quarter through automated controlsPeople & ImpactStakeholder NPS up across Sales, CS, Care and FinanceSmall, senior, high-output team in place; vendors performing against SLAsMeasured ByTime-to-production and release predictabilityService SLOs (availability, data freshness, sync success)GTM productivity gains and tool adoptionData quality and reconciliation accuracyCost vs plan and vendor SLA attainmentQualificationsExperience5+ years building and leading GTM / business systems in scaled SaaS or marketplace environmentsDelivered a large, multi-country CRM or Service transformationHands-on ownership of Salesforce Sales & Service and a GTM Systems CoEShipped AI-powered automations in real GTM workflowsLed senior program and vendor management, including RFPs, SLAs, and TCO / ROI evaluationSkillsSalesforce delivery excellence: CI/CD, environments, releases, SLAs, incidents, and enablementHubSpot expertise and proven Salesforce ↔ HubSpot integrationsStrong integration and data foundations (APIs, iPaaS, data quality, observability)Clear executive communication; turns ambiguity into...