Banamex Supervisor Sr de Operaciones y Cumplimiento WM - MERIDA

Single PositionExplore a Career With UsView All JobsHybridBanamex Supervisor Sr de Operaciones y Cumplimiento WM - MERIDAMERIDA, Yucatán, MexicoApply NowFind out how well you match with this jobUpload your resumeJob descriptionJob ID26975996Date posted06/29/2026DepartmentOperations - CoreThe Ops Sup Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes.Responsibilities:Lead the Operations Support department through delegation of tasks and responsibilities for multiple teamsConduct performance evaluations, compensations, hiring, disciplinary actions, and terminations of team members as well as determining staffing needsMonitor team’s end results, ensuring quality and efficiency and contributes to resource planning, budget management and formulation of proceduresContribute to development of new techniques, models, and plans within area of expertiseFacilitate alignment of the Operations Support infrastructure through focused technologies and processesEnsure compliance with government regulations as they pertain to retail accounts serviced through the evaluation and implementation of appropriate control and testing measuresProvide evaluative judgement based on analysis of information and in-depth knowledge of policies and procedures in complicated and unique situationsHas the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members.Ability to manage teams. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.Qualifications:5-8 years of experience managing a teamExperience in analyzing business requirements, developing test plans, and discrepancy resolutionRequired Licensing/Registration: Series 7, Series 9, Series 10, and Series 63Ability to work unsupervised and adjust priorities quickly as circumstances dictateAbility to work under pressure and manage deadlines or unexpected changes in expectations or requirementsSelf-motivated and detail orientedProven organization and time management skillsDemonstrated problem-solving and decision-making skillsConsistently demonstrates clear and concise written and verbal communication skillsEducation:Bachelor’s degree/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.El Supervisor Senior de Operaciones y Cumplimiento se caracteriza por tener desarrolladas habilidades duras y blandas, mentalidad de crecimiento enfocada en logros, constancia, adaptabilidad, mejora continua, creatividad y una fuerte ética en sus funciones. Se asegura y apoya al personal a su cargo en todos los procesos y procedimientos se implementen y aseguren un ambiente de control y operación adecuados en el Front de Ventas.  Elabora métricas y analiza el resultado de estas utilizando los recursos de manera eficiente para presentar los escenarios que contribuyan al desarrollo y cumplimiento de metas del Negocio con el fin de minimizar los riesgos inherentes y residuales que se presentan en las Divisiones y Segmentos de Wealth...