Assistant Manager, MX FF & Retail Operation Management (Cambodia Branch)
Position Summary
Role and Responsibilities
Analyze channel sell through and promotion results, outlet by outlet and implement improvement plans
Set target for FF team and do the calculation for FF incentive
Set target for shops and do the shop incentive calculation including IMEI Incentive as well as Target incentive
Oversee and manage manpower planning, recruitment, compensation and benefits management and also communicate to ensure that all operations are smoothly run with efficiency and effectiveness
Conduct interview process and update recruitment status report ensure that all operations are execute well according to retail guideline
Working with team and RM Head to conduct KPI target setting for promoters, retail and area supervisors ensuring targets are achieved
Assigning territories and schedules to team members for effective coverage and penetration
Conduct quarterly evaluation of the promoter and retail supervisor
Monitor salary and benefits payment report and develop payment process with clear timeline
Organize and conduct promoter and merchandiser meetings to clearly communicate direction and strategy and to update related information such as market situation, business situation and product promotions
Conduct necessary training to all team members in relation to performance
Conduct site visits to monitor and determine retail teams activity and performance
Provide and summarize retail managerial support, distribution tracking manpower movement and all ad hoc report
Direct, guide and monitoring daily operation of Field Force to secure good result
Coordinate with Retail Team and HR Agency to secure a smooth Operation with high effective
Develop retail operation strategy to improve store productivity and field force efficiency
Lead initiatives to improve retail coverage, market penetration, and brand visibility
Coordinate with FF team, Marketing, Product, HR Agency, and Distributor teams to ensure smooth retail operations
Support cross-functional teams to achieve overall business objectives.
Prepare and submit retail performance reports, competitor reports, and field execution reports to management
Ensure data accuracy and timely reporting
Performs other duties as assigned by management /direct supervisor
Skills and Qualifications
Bachelor’s degree in Marketing, General Management, HR or related fields
Min 5-6 years’ relevant experience in Field Force Management, Retail Marketing or Retail Business Management
Solid experience in large number people management
Knowledge of HRM as a professional people management
Mature, dynamic, energetic with ability to work well under pressure
Good leadership, decision making and problem solving skills
Excellent interpersonal and communications skills
Ability to travel to upcountry as business assigned
Good command of English both written and spoken
Computer Literacy is a must
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