Jo Malone London, Assistant Boutique Manager, Canary Wharf Boutique, 37.5 hours

London, United KingdomPosted Jul 2, 2026
Single PositionView All JobsJo Malone London, Assistant Boutique Manager, Canary Wharf Boutique, 37.5 hoursLondon,GB-UKM,United KingdomApply NowAdd to cartFind out how well you match with this jobUpload your resumeJob descriptionReq ID25965BrandJo Malone LondonJob FunctionSalesJob Sub-FunctionPoint of Sale ManagementAssignment CategoryFulltime-RegularAssistant Boutique ManagerDescription We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.Qualifications Proven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer servicePrevious supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targetsRetail operations experience including inventory management and cash reconciliationAbility to work retail hours including days, nights, weekends and special events in a fast-paced work environmentPrevious experience with retail point-of-sale softwareProficient in Microsoft Office Applicants must be able to provide proof of right to live and work in the country if invited to attend for interviewAssistant Boutique Manager Division / Department: Sales Reports to: Boutique Manager Direct reports: Senior Stylist / Stylists Position Summary At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London™ to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help people bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town. As Assistant Boutique Manager, your role will be to elevate these events and draw success from them. You will also be accountable for the smooth running of the store, and ensuring all your team are aligned in the Boutique and Brand vision. The Assistant Manager will support the Boutique Manager in all aspects of running the business and will efficiently take control of the business in the Boutique Manager's absence. Responsibilities and tasks • Deliver exceptional customer service • Maximise sales performance and productivity • Team management • Communicate effectively • Build collaborative relationships across department store • Create, organise and execute in store events • Effectively manage stock and inventory • Maintain high VM standards and work environment • Complete any administrative tasks to a high standard and in a timely manner • To be aware of competitor activity and to drive an omni-channel approach The Ideal Candidate The ideal candidate will be warm, kind and friendly, love to help with a ‘can-do’ attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean and crisp...

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