Marketing & Communications Specialist

Join in on the heart-warming journey with a team that is a top leader in the rehabilitation industry

Encompass Health is the leader in inpatient rehabilitation industry, you'll feel the Encompass Health difference as soon as you join. We collaborate and provide high-quality, compassionate, individualized care for our patients, allowing us time to get to know them and help them achieve their goals during their rehabilitation journey.

Position Purpose

The Marketing and Communication Specialist (The Specialist) coordinates marketing intake and supports the development, management and distribution of internal communications across multiple channels. The Specialist uses project management skills in support of several key communication channels, contributing to the company’s internal communications strategy, creating content for various messages and collaborating with stakeholders to deliver clear, consistent messaging and enhance employee engagement. Serving as the first point of contact for marketing requests, The Specialist ensures minimum viable requirements are in place and helps set expectations for the requesters, working with the project managers and regional marketing managers to ensure projects are properly scoped, on schedule and aligned with brand standards. 

RESPONSIBILITIES AND TASKS

• Manages the intranet News Hub (EHC 360) 

  • Maintains the editorial schedule

  • Drafts new content and/or edits submitted content to promote one consistent voice in messaging

  • Archives posted content

• Manages Marketing and Communications departmental intranet site and resource hub to ensure internal audiences have access to relevant and accurate information about resources available through the department

  • Posts relevant site content

  • Performs periodic content audits

  • Sources feedback to maintain the site to meet employee and company leadership needs

• Uses email distribution software to format various department newsletters and one-off messages

  • Drafts new content and/or edits submitted content to promote one consistent voice in messaging

  • Formats content to meet brand standards

  • Proofs content to relevant stakeholders

  • Schedules approved newsletters and messages for distribution to relevant audiences

• Monitors and responds to questions, suggestions and concerns submitted through feedback hotlines

  • Collaborates with home office departments as appropriate to develop responses

• Maintains Home Office digital signage content rotation and coordinates supporting graphics 

• Manages internal communications editorial content planner

• Develops communication plans to align with Company initiative campaigns 

• Serves as first point of contact for incoming marketing requests

  • Verifies that all necessary assets, copy points and minimum viable requirements are provided before work begins

  • Follows up with requesters to ask clarifying questions or gather missing details as needed

  • Informs requesters of project timelines, delivery dates and potential blockers

  • Pushes back respectfully or renegotiates deadlines if a request falls outside of the agreed scope

• Supports other Marketing and Communications projects as needed

• This position must sit at our Home Office in Birmingham, AL

Minimum Qualifications:

• Bachelor’s degree in communications or related field
• 1–3 years of experience in communications or related field 
• Project Management experience preferred

A little about us

We're confident you'll see the difference the moment you join our team. Working at Encompass Health means working with a growing national inpatient rehabilitation leader. We're proud of our career growth opportunities and how our team members work together for the greater good of our patients. We've been named one of the "World's Most Admired Companies" and a Fortune 100 Best Companies to Work For® Award, among others, which is pretty amazing.

Our benefits start day one

• Affordable medical, dental and vision plans for full-time and part-time employees and their families.
• Generous paid time off that accrues over time.
• Tuition reimbursement and continuing education opportunities.
• Company-matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.
• A community of people who love what they do. Yes, we see that as a benefit.