Director / Senior Director, Critical Facility Operations
The Role
At Cerebras, we build systems that redefine the scale of compute. That ambition extends beyond silicon into the infrastructure that powers it.
We are looking for a Director / Sr. Director of Critical Facility Operations to lead the environments that enable next-generation AI workloads. This leader will own availability, operational integrity, and performance across a colocation-driven data center footprint—ensuring our infrastructure operates with precision, predictability, and zero room for error.
This is not a traditional facilities role. You will operate at the intersection of mission-critical engineering, vendor orchestration, and operational excellence, building systems and teams that can scale with the most demanding compute environments in the world.
Responsibilities
Drive a no-downtime operating model across all facilities
Own uptime performance end-to-end including incident response and RCA
Build a culture where failures are analyzed and not repeated
Vendor & Colocation
Architect and run a high-discipline vendor operating model
Convert vendor relationships into measurable systems
Lead deep operational reviews and enforce accountability
Contracts
Align SLAs, incentives, and performance
Eliminate ambiguity in ownership and response
Safety
Build a zero-incident safety culture
Ensure rigor in high-risk procedures
Maintenance
Transform preventive maintenance into failure prevention
Implement predictive strategies where possible
Operations
Standardize SOPs, MOPs, and EOPs
Build a high-signal operating rhythm
Benchmark against hyperscale operators
Leadership
Build high-performing, high-agency teams
Drive ownership, speed, and technical excellence
Scaling
Ensure operational readiness for new builds
Influence design and site strategy
Skills & Qualifications
12–15+ years in mission-critical facilities or data center operations
Experience managing multi-site, vendor-heavy environments
Strong expertise in electrical and mechanical systems
Proven track record in improving uptime and performance
Success Metrics
Availability and SLA performance
Incident reduction and MTTR improvement
Vendor performance and accountability
Safety metrics
Maintenance quality and execution