People Operations Lead

Back People Operations Lead Bangalore, India Full-time HR Description Papaya Global is redefining the future of global payroll and payments through technology, automation, and AI-driven innovation. As we continue to scale globally, we are looking for a People Operations Lead who can help modernize how People Operations is designed, delivered, and experienced across the organization.This is not a traditional HR Operations role. We are looking for someone who combines operational excellence with a builder’s mindset, someone equally comfortable running critical People processes and reimagining them through AI, automation, and intelligent workflows.This is a highly hands-on individual contributor role with two core dimensions:A) Driving seamless global People Operations execution across the employee lifecycleB) Building scalable, AI-enabled operational infrastructure that improves efficiency, employee experience, and organizational agilityThe ideal candidate brings strong operational depth, systems thinking, curiosity around emerging technologies, and a passion for simplifying complexity through automation and smarter ways of working.This role sits at the intersection of People Operations, AI, and operational transformation. You will help shape how modern People teams leverage automation and intelligent systems to scale globally while creating a more seamless employee experience.If you are excited by the idea of building the next generation of AI-enabled People Operations, we’d love to meet you.Key ResponsibilitiesGlobal People OperationsOwn and execute core global People Operations processes across the employee lifecycle, including onboarding, employee transitions, mobility, and offboardingDeliver a high-quality employee experience through operational rigor, responsiveness, and attention to detailPartner cross-functionally with Payroll, Finance, Legal, IT, Talent Acquisition, and HR Business Partners to ensure seamless execution and alignment across workflowsMaintain accurate employee data, operational documentation, and process consistency across systems and platformsContinuously identify opportunities to simplify operations, improve service delivery, and enhance scalabilityAI, Automation & Operational InnovationArchitect and scale AI-enabled workflows and automations across the People function to reduce manual work and improve operational efficiencyReimagine existing operational processes through an AI-first lens, identifying opportunities to eliminate friction, accelerate execution, and improve employee supportEvaluate, experiment with, and operationalize emerging AI tools, agents, and automation platforms that create measurable business impactBuild scalable workflows and operational infrastructure that improve efficiency, visibility, and employee experienceDrive systems integrations and workflow optimization initiatives that improve process continuity and reduce operational handoff complexityStay at the forefront of advancements in AI, automation, and agentic technologies, translating innovation into practical operational solutions Requirements 5-7 years of experience in People Operations, HR Operations, or operational roles within fast-paced global organizationsStrong hands-on expertise managing employee lifecycle operations at scaleDemonstrated experience building workflows, automations, operational processes, or systems improvementsStrong interest and practical exposure to AI tools, automation platforms, and operational technologiesA builder’s mindset with high ownership, curiosity, and bias toward executionStrong bias toward action, experimentation, and continuous improvementSystems-thinking capability with the ability to identify inefficiencies and design scalable solutionsComfort navigating ambiguity, evolving priorities, and high-growth environmentsStrong analytical, organizational, and problem-solving skillsExcellent cross-functional collaboration and stakeholder...