Service Center Manager - Eurofins Environment Testing Southeast - Charlotte, NC

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Service Center Manager - Eurofins Environment Testing Southeast - Charlotte, NCFull-time Compensation: USD 58000 - USD 65000 - yearlyCompany DescriptionEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.Job DescriptionEurofins Environment Testing is seeking a dynamic manager with supervisory experience who enjoys networking within the environmental industry. The Service Center Manager will act as a liaison between the laboratory and the local client base. This role will maintain the service center facility, manage staff and work with the Sales Department to develop and grow the area client base.Environmental industry/environmental laboratory experience is strongly preferred.Essential Duties and Responsibilities:Primary point of client contact for the service center, address any client issues or questionsMaintain the facility and uphold company EH&S policiesManage personnel and schedule Courier/Field Sampler pick-ups and deliveries, as neededBusiness development – manage projects and assist Account Executives with meeting sales initiativesOrder supplies, track revenue, monitor costs and reduce inefficiencies at the service centerMaintain knowledge of method requirements, holding times and project requirements.Networking – attend industry events, conferences and trade shows. Monitor local market trends, capitalize on opportunities to bring in new business, visit clients. Be aware of local competition and pricing.Other duties as assigned.QualificationsBasic Minimum Qualifications (BMQ):Education: BS/BA in Chemistry/Sciences (Business Management, Marketing, or equivalent experience may substitute for degree) is preferred but not requiredExperience:Minimum 3 years client relationship or customer service experience1-2 years bench level Chemistry experience preferredPrefer supervisory experienceSupervisory Responsibility: may supervise service center staffAbility and/or Skills (BMQ):Knowledge of business principles, client markets, marketingStrong management, communication (written and verbal) and conflict resolution skillsStrong client service skillsKnowledge of environmental methodologyAbility to multi-task and adapt to changing prioritiesPublic speaking and networking skillsAdditional InformationRequirements:Authorization to work in the United States indefinitely without restriction or sponsorshipProfessional working proficiency in English is a requirement, including the ability to read, write and speak in EnglishPosition is full-time, Monday – Friday 8:00 am - 5:00 pm. Candidates currently living within a commutable distance of Charlotte, NC are encouraged to apply. Pay range: $58,000 – 65,000/yr.Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location.As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. we offer excellent benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision...