Subscription & Annuity Representative

**Introduction** At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference! **Your role and responsibilities** As a Subscription and Annuity Representative, you will manage renewals to ensure continuity, value realization, and customer satisfaction. This role involves working closely with customers to deliver renewal sales solutions, focusing on client satisfaction and value realization through effective management of renewals. Your primary responsibilities will include: • Renewal Sales Management: Managing renewals to ensure continuity and customer satisfaction, with a focus on value realization. • Customer Relationship: Building strong relationships with clients to understand their needs and deliver tailored renewal solutions. • Sales Delivery: Delivering renewal sales solutions to ensure customer satisfaction and value realization. **Required technical and professional expertise** • Renewal Sales Management: Exposure to managing renewals to ensure continuity and customer satisfaction, with a focus on value realization. This involves working closely with customers to deliver renewal sales solutions. Effective management of renewals is crucial. • Customer Relationship Building: Exposure to building strong relationships with clients to understand their needs and deliver tailored renewal solutions. This requires a deep understanding of client needs. • Sales Delivery Execution: Experience with delivering renewal sales solutions to ensure customer satisfaction and value realization. This involves applying knowledge of renewal sales processes. • Renewal Process Knowledge: Exposure to renewal sales processes and procedures, including understanding of customer needs and value realization. • Client Needs Assessment: Experience with assessing client needs to deliver tailored renewal solutions, focusing on customer satisfaction and value realization. **Preferred technical and professional experience** • Sales Process Knowledge: Exposure to sales processes and procedures, including understanding of customer needs and value realization. • Client Relationship Management: Experience with building strong relationships with clients to understand their needs and deliver tailored solutions. • Renewal Solutions Delivery: Experience with delivering renewal sales solutions to ensure customer satisfaction and value realization. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.