Role responsibilities
The Field Service Technician installs, debugs, and maintains hardware and software products primarily at customer locations. Responsibilities include troubleshooting, performing hardware repairs, conducting preventive maintenance, and training customers on product usage.
Requirements
Candidates should have 1-2 years of relevant experience or an equivalent combination of education and experience in Field Services. Good written and verbal communication skills and a valid driver's license are required.
Key skills
Technical Maintenance, Troubleshooting, Hardware Repairs, Software Installation, Customer Training, Preventive Maintenance, Diagnostic Tools, Incident Handling, Mechanical Components, Field Service, Communication Skills, Documentation, KPI Achievement, Project Assistance, Product Inspection, Service Scheduling
Keywords
Field Service Technician, Technical Maintenance, Troubleshooting, Hardware, Software, Customer Service, Preventive Maintenance, Diagnostic Tools, Incident Handling, Mechanical Components, KPI, Project Management, Installation, Training, Documentation, Service Scheduling