Unified Solutions Group Business Program Manager: ABS Portfolio

Unified Solutions Group Business Program Manager: ABS Portfolio | Microsoft Careers Skip to main content Microsoft Careers Careers Careers Search Search jobs Sign in Single PositionView All JobsUnified Solutions Group Business Program Manager: ABS PortfolioUnited States, Washington, Redmond +1 moreApply nowAdd to cartFind out how well you match with this jobUpload your resumeJob descriptionCompany and benefitsJob number200044321Date postedJul 21, 2026Work site3 days / week in-officeTravelLess than 25%ProfessionBusiness OperationsDisciplineBusiness Program ManagementRole typeIndividual ContributorEmployment typeFull-TimeOverviewWith more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.The Unified Services Group (USG) leads the evolution of Microsoft’s services portfolio, delivering a connected, outcome-driven experience that accelerates customer value across the full technology lifecycle.USG brings together foundational services and specialized offerings—such as Value Acceleration Services—to drive adoption, optimize performance, and ensure long-term customer success through proactive, expert-led engagements aligned to business and technical outcomes.The team’s mission is to simplify the services portfolio, align delivery to measurable outcomes, and scale impact across solution areas, enabling customers to move from intent to sustained value realization while driving growth for Microsoft.The Business Program Manager (BPM) drives the execution and adoption of the Value Acceleration Services (VAS) portfolio for the AI Business Solutions (ABS) Solution Area by translating strategy into scalable programs, field-ready motions, and measurable business impact.This role is responsible for activating VAS offers in market, ensuring alignment across Sales, Delivery, and Go-to-Market teams, and driving programs that accelerate customer adoption, optimize performance, and expand usage of Microsoft Cloud and AI solutions.The BPM ensures that portfolio priorities are effectively operationalized by:Driving field readiness and seller activationExecuting adoption and go-to-market programsIncorporating customer and field feedback into continuous improvementDelivering insight-driven performance tracking to optimize outcomesSuccess in this role is defined by the ability to connect strategy to execution, enabling consistent, high-quality delivery of VAS offerings that accelerate customer value realization and contribute directly to growth.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.ResponsibilitiesPortfolio Execution & Program ManagementExecute strategic initiatives across the ABS VAS portfolio, translating business priorities into scalable programs and deliverablesDrive end-to-end execution of adoption, activation, and growth programs aligned to portfolio goalsManage timelines, dependencies, and risks to ensure consistent delivery at scaleField...