Sales Contract Administrator

Who Are We?

FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies, helping to shape the industry by simplifying the supply chain. With over 60 years serving as a leading independent industry partner, FDH specializes in hardware, electrical, consumables and expendables, licensed products, and value-added services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space. 

FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space. 

Why Work Here?

At FDH Aero, we understand that the strength of our brand comes from our people.

We invest in driven, diverse and experienced professionals who are naturally curious, courageous and motivated towards action. We value tempering confidence with humility, and a mission that always starts with service-first.

Our values guide everything we do: 

We Are Service First - We act with agility and intelligence to solve our partner’s most pressing needs. We safeguard our trusted relationships by communicating with clarity and unmatched follow through. 

We Are Respectful - We behave with dignity, fairness, and acceptance. We thrive by prioritizing empathy, humility, and connection to our collective community. 

We are Amplifiers - We invest in driven, diverse and experienced professionals, businesses and partners. We fuel the entrepreneurial spirit by providing autonomy, authority and a clear mission.

We Are Open-Minded - We communicate with intention, curiosity, and diversity of thought. By actively contributing with courage and candor, we challenge the status quo and innovate together.

We Are Accountable - We own responsibility for our outcomes. We set expectations, embrace critique, and empower every employee to take immediate actions on challenges they encounter. 

We Value Our People - That’s why we offer competitive benefits, including medical, dental, vision, Flexible Spending Accounts (FSA), 401k matching, and wellness programs. We invest in training, mentorship, and career development to empower our employees to reach their full potential. Our commitment to culture and excellence has earned us recognition as one of Aviation Business News' Best Places to Work in Aviation. 

As a team member at FDH Aero you are trusted to deliver, to innovate, and to drive next-generation solutions for tomorrow’s supply chain demands. Ready to make an impact? We proudly pursue top talent with a diverse and global set of experiences and backgrounds. 

We Are Looking For 

The Sales Contract Administrator is responsible for managing the execution of Long-Term Agreements (LTAs), coordinating customer delivery requirements, and maintaining effective communication with customers regarding production schedules, forecasts, and order fulfillment. This role serves as a key liaison between customers and internal departments to ensure contractual commitments are met and delivery performance targets are achieved.

What You'll Do (Responsibilities)

• Manage and monitor the execution of Long-Term Agreements (LTAs) and customer contracts 
• Review contract requirements to ensure compliance with agreed terms and delivery schedules 
• Maintain accurate contract records and support documentation. Monitor contract lifecycle, including amendments, renewals, and closures 
• Support the coordination of customer programmes, ensuring orders, schedules, and commitments are tracked and delivered on time 
• Act as the primary point of contact for routine customers communications regarding delivery status, open orders, and production requirements 
• Maintain regular communication with customer procurement, planning, and supply chain team 
• Review customer forecasts and production plans on a regular basis 
• Analysis demand fluctuations and communicate changes to internal stakeholders 
• Monitor forecast accuracy and identify potential supply risks 
• Respond promptly to customer inquiries and provided updates on order fulfilment 
• Work closely with Sales, Purchasing, Supply Chain, and Operations teams to resolve delivery issues and support customer requirements 
• Participate in customer review meetings and internal planning discussions 
• Support continuous improvement initiatives related to contract management and customer service 
• Other duties as assigned 

What You Bring (Qualifications & Skills):

• Minimum education is Mandatory Schooling 
• 1-2 years of experience in contract administration, sales support, or customer programme coordination 
• Strong attention to detail and focus on data accuracy 
• Familiarity with CRM/ERP systems and Microsoft Excel 
• Good understanding of commercial and customer service processes 
• Experience in aerospace, industrial distribution, manufacturing, or supply chain environments is preferred 
• Fluent in English and Mandarin preferred 
• Excellent verbal & written communication skills 
• Strong oganisational and coordination skills 
• Effective communication and stakeholder management 

FDH Aero is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.