Sr. Director Program Management, Customer Business

As a Senior Program Director here at Honeywell Aerospace, you will be responsible for leading a defense original equipment manufacturer (OEM) customer business team (CBT) and day-to-day business activities.  You will lead a team of customer platform program managers that manage production / sustainment contracts and lead customer funded development programs. You will ensure that the business portfolio meets its Annual Operating Plan (AOP) for all financial metrics. You will play a critical role in driving the execution and strategic growth of the business by developing and executing comprehensive customer business plans to maximize customer satisfaction. You will collaborate with cross-functional teams to deliver value-added solutions to the customer. 

You will be responsible for the overall OEM customer relationship. You are responsible for overall proposal strategy and negotiations in the portfolio. You will have oversight of all platform development program execution and ensure the contract cost, schedule and technical requirements are met. Your team will ensure that all orders are successfully entered and that the organization meets the customer’s production requirements. You will be familiar with customer aircraft platforms, Honeywell content, and capabilities.  In doing so, you will understand the business and competitive environment and will be able to identify and develop platform growth strategies and business opportunities. 
 

As a people leader at Honeywell Aerospace, you will play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. You will continuously work to build a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture. By guiding and mentoring your team, you will foster a culture of excellence to enable business growth.
 

You will report directly to the Vice President of the Defense & Space Customer Business Team and you'll work out of a major Honeywell Aerospace site on a hybrid work schedule.

• Lead and develop a team of customer platform program managers and development program managers
• Execution of contractual requirements for all aircraft platforms and maintaining customer satisfaction
• Execution of all proposal and contract negotiations for all aircraft platform follow-on contracts
• Drive continuous improvement of quality and delivery performance to customer
• Drive on time execution for all customer deliverables
• Establish and lead SIOP activities to ensure alignment with customer  business requirements
• Collaborate with counterparts in other business segments to identify cross-business or cross-platform opportunities and best practices
• Provide input to product line business owners for technology development activities and product line strategies concerning the needs / feedback from the customer
• Ensure all programs in portfolio are following the Integrated Product Delivery System (IPDS) process
• Resolve complex customer issues while building customer trust
• Establish communications with both internal and external stakeholders at the Senior Executive levels
• Support engagements with customer to shape product offerings, develop new business, and maintain awareness of market trends
• Influence and collaborate across functional boundaries between Finance, Supply Chain (ISC), and Engineering
• Provide team level guidance and coaching
• Ability to travel up to 25%

YOU MUST HAVE

• Minimum 10-15 years of proven experience in program management within the defense industry
• Minimum of 5 years experience working with or for defense OEMs
• Minimum of 5 years of experience leading military defense programs/contracts
• Minimum of 5 years of experience in a customer facing role
• Knowledge and experience in US government acquisition processes (e.g., FAR 15, FAR 12)
• Financial acumen in communicating performance and in managing to Annual Operating Plan (AOP) targets
• Strong executive presence and executive communication skills
• Must be a US Citizen with ability to obtain and maintain a security clearance
• Strong management skills with the ability to lead diverse teams and drive portfolio success

 

WE VALUE

• Bachelor’s degree in engineering, science or business
• Demonstrated leadership of a professional team
• Graduate degrees in engineering or business (MBA)
• Active security clearance
• Lean/Six Sigma experience, certification
• PMI experience, certification 
• Demonstrated ability to develop and foster strong customer relationships
• Breadth of experience across multiple programs, products, and customers
• Strong systems, technical, product and program knowledge and experience in the assigned area
• Demonstrated ability to achieve results through influence in a cross functional, matrixed, team environment
• Strategic thinking with the ability to develop, implement and document business plans
• Strong leadership and negotiation skills

 

Must be a US Citizen due to contractual requirements.

 

ABOUT US:

Join a company that's reintroducing itself to the aviation community we've helped advance for more than a century. At Honeywell Aerospace (NASDAQ: HONA), we're launching as an independent, publicly traded aerospace and defense company built on a legacy of operational excellence and mission-focused execution. 

Our new brand identity pairs that heritage with real momentum, as we build technology that helps pilots navigate with confidence, aircraft operate more efficiently, and operators stay ahead of change. With our systems on board 90% of the world's aircraft, your work here has reach that's rare to find anywhere else.

Focusing on our customers, investing in innovation, and building a culture of accountability and performance is how we're shaping what comes next.

Every horizon. Every mission. Every day.

 

BENEFITS:

Beyond a performance-driven salary, you'll work alongside dedicated experts on technology that's advancing aviation. As a Honeywell Aerospace employee, you're eligible for a comprehensive benefits package that includes:

• Employer-subsidized medical, dental, vision and life insurance
• Short-term and long-term disability coverage
• 401(k) match, flexible spending accounts and health savings accounts
• Employee assistance program and educational assistance
• Parental leave and 12 paid holidays
• Paid time off for vacation, personal and sick time

Explore your benefits: https://honeywellaerospacebenefits.com/

 

Posting Timeline

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

 

Honeywell Aerospace products and services are found on aircraft across commercial aviation, defense and space. We operate through three business areas: 

• Electronic Solutions develops the avionics, navigation systems, sensors and electromagnetic defense technology on board 90% of the world's aircraft 
• Engines & Power Systems provides the propulsion, auxiliary power and electrical systems that keep those aircraft flying 
• Control Systems supplies the thermal and motion control systems that support takeoff, landing and the safety of everyone on board

With approximately 58,000 employees worldwide and net sales of $17.4B in 2025, we are also advancing systems for autonomous and supersonic platforms — bringing the same focus on safety and efficiency to the next era of flight. Explore our businesses: https://www.honeywellaerospace.com