At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.
ABOUT THIS ROLE
In this role, you will independently manage and drive programs and initiatives for the Audible Talent Operations & Programs team. You will lead cross-functional projects from conception to implementation, including process improvements, system enhancements, and change management initiatives. You will ensure successful delivery of key operational improvements while building strong relationships with stakeholders across recruiting, HR, and business teams. A key focus area for this role will be supporting Audible's global mobility programs and contingent worker (CW) programs, including providing strategic guidance to Audible managers on contingent workforce planning and strategy, and driving the adoption and operational support of our vendor management system (VMS) tool.
As a Program Manager, Talent Operations, you will...
- Independently develop and maintain project documentation, including workflows, use cases, and standard operating procedures
- Lead the implementation of new tools and processes, including user acceptance testing and training material development
- Track and manage project milestones, proactively identifying risks and communicating status updates to stakeholders and leadership
- Execute change management activities by creating comprehensive user communications, training materials, and adoption tracking mechanisms
- Partner with cross-functional teams to define requirements, prioritize feedback, and drive consensus on solutions
- Serve as a key point of contact for Audible's contingent worker programs, advising managers on CW engagement strategy, compliance requirements, and best practices
- Drive the operational support, adoption, and continuous improvement of global mobility tools and the vendor management system (VMS) tool
ABOUT AUDIBLE
Audible is the leading producer and provider of audio storytelling. We spark listeners' imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.
- Experience working cross functionally with tech and non-tech teams
- Experience using data and metrics to determine and drive improvements
- 4+ years of driving process improvements experience
- Experience in managing multiple, competing priorities simultaneously
- Experience leading projects independently from start to finish
- Experience in change management or organizational transformation
- Experience with contingent workforce programs, vendor management systems, immigration, relocation, or workforce planning
- Strong attention to detail and organizational skills
- Strong written and verbal communication skills
- Demonstrated ability to influence without direct authority
- Experience supporting or managing programs across multiple countries or regions, including navigating regional differences in compliance, process, or stakeholder needs
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
ABOUT THIS ROLE
In this role, you will independently manage and drive programs and initiatives for the Audible Talent Operations & Programs team. You will lead cross-functional projects from conception to implementation, including process improvements, system enhancements, and change management initiatives. You will ensure successful delivery of key operational improvements while building strong relationships with stakeholders across recruiting, HR, and business teams. A key focus area for this role will be supporting Audible's global mobility programs and contingent worker (CW) programs, including providing strategic guidance to Audible managers on contingent workforce planning and strategy, and driving the adoption and operational support of our vendor management system (VMS) tool.
As a Program Manager, Talent Operations, you will...
- Independently develop and maintain project documentation, including workflows, use cases, and standard operating procedures
- Lead the implementation of new tools and processes, including user acceptance testing and training material development
- Track and manage project milestones, proactively identifying risks and communicating status updates to stakeholders and leadership
- Execute change management activities by creating comprehensive user communications, training materials, and adoption tracking mechanisms
- Partner with cross-functional teams to define requirements, prioritize feedback, and drive consensus on solutions
- Serve as a key point of contact for Audible's contingent worker programs, advising managers on CW engagement strategy, compliance requirements, and best practices
- Drive the operational support, adoption, and continuous improvement of global mobility tools and the vendor management system (VMS) tool
ABOUT AUDIBLE
Audible is the leading producer and provider of audio storytelling. We spark listeners' imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.
Basic qualifications
- 3+ years of program or project management experience- Experience working cross functionally with tech and non-tech teams
- Experience using data and metrics to determine and drive improvements
- 4+ years of driving process improvements experience
- Experience in managing multiple, competing priorities simultaneously
- Experience leading projects independently from start to finish
Preferred qualifications
- 4+ years of Recruiting or HR experience- Experience in change management or organizational transformation
- Experience with contingent workforce programs, vendor management systems, immigration, relocation, or workforce planning
- Strong attention to detail and organizational skills
- Strong written and verbal communication skills
- Demonstrated ability to influence without direct authority
- Experience supporting or managing programs across multiple countries or regions, including navigating regional differences in compliance, process, or stakeholder needs
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.