Groups, Conference and Events Planning Executive

Exceptional Hospitality Starts with You

Conrad London St. James is one of Hilton’s three global luxury brands and reflects the bold, inspired and personalized service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026

Proudly voted by our Team Members

A World of Rewards:

• Annual Salary of £33,057.66
• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counselling and support through our best-in-class Employee Assistance Program (EAP)
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Smart uniform provided
• Free and healthy meals when on duty
  
   

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

 

The hotel, located in the heart of Westminster, features 256 beautifully appointed bedrooms. Our outlets offer team members the opportunity to be part of exciting food and drink concepts while delivering the standards of luxury service that Conrad is renowned for.
•    The Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub 
•    The Hedgerow, the hotel’s first cocktail bar, which takes inspiration from the beauty of the traditional British countryside
•    The Pem, a glamourous and elegant restaurant in the center of the hotel showcasing classic British cuisine using modern techniques 
•    The Orchard, for afternoon teas and lighter meals 
•    The Executive Lounge, an exclusive space dedicated to our most valued guests, providing a higher level of luxury and personalized service.
•    Seven Meetings & Events Spaces, perfectly designed to host a wide range of gatherings and events, each space offers the same commitment to quality, luxury, and service excellence that define Conrad London St. James. 

Here's what you'll do during a typical day:

As a Groups, Conference & Events Planning Executive, you will be responsible for the successful planning, coordination, and execution of all Groups, Conference & Events held within the hotel. You will interact regularly with clients and guests to understand their requirements, build strong relationships, and drive repeat and future business opportunities.

• Support clients in planning and delivering events to an exceptional standard
• Communicate with clients daily, proactively managing queries, anticipating needs, and offering expert advice to enhance their event experience
• Develop strong relationships with customers to fully understand and bring their event vision to life
• Collaborate closely with the GC&E Sales team and Hotel Operations to ensure seamless communication and execution from initial enquiry through to event delivery
• Accurately maintain and update systems with all booking details, client communications, and event requirements
• Contribute positively to a sociable, team-oriented working environment
• Work independently, taking ownership of bookings and driving them through to completion
• Maximise all GC&E revenue opportunities through up selling of function items
• Organise and conduct hotel show rounds and client meetings to showcase facilities and services
• Manage the full enquiry and planning process, including creating, tailoring, and presenting proposals to meet client needs

 

What are we looking for?

• Strong organisational and administrative skills, with the ability to manage multiple tasks effectively
• A positive, proactive attitude with excellent communication skills
• A genuine commitment to delivering outstanding customer service
• A confident and professional telephone manner
• Strong IT competency, with the ability to quickly learn new systems
• Proficiency in Microsoft Office, including Outlook
• Professional presentation and high grooming standards
• Previous experience within an event planning or hospitality environment
• Excellent attention to detail and accuracy
• Resilience, with the ability to perform effectively under pressure in a fast-paced environment

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.