This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Coordinator based in the United States.
This remote role supports critical account maintenance and billing operations within a fast-paced customer service environment.
The position ensures customer account information remains accurate, complete, and up to date across internal systems.
Working closely with sales, customer service, finance, and operational teams, the role helps maintain smooth account workflows.
The ideal candidate will contribute to accurate billing processes, data integrity, and timely customer support.
This opportunity is suited for detail-oriented professionals who enjoy structured processes and problem-solving.
The role offers exposure to account administration, billing operations, and cross-functional collaboration within a large organization.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Coordinator based in the United States.
This remote role supports critical account maintenance and billing operations within a fast-paced customer service environment.
The position ensures customer account information remains accurate, complete, and up to date across internal systems.
Working closely with sales, customer service, finance, and operational teams, the role helps maintain smooth account workflows.
The ideal candidate will contribute to accurate billing processes, data integrity, and timely customer support.
This opportunity is suited for detail-oriented professionals who enjoy structured processes and problem-solving.
The role offers exposure to account administration, billing operations, and cross-functional collaboration within a large organization.
Accountabilities:
- Maintain and update customer account information, including service details, billing data, tax information, disposal site information, and related records.
- Create and set up new accounts based on requests from internal teams and customer service cases.
- Process account changes, including service modifications, suspensions, corrections, and pricing updates.
- Enter billing adjustments and support urgent billing requests to ensure customer expectations are met.
- Review and resolve account discrepancies while maintaining data accuracy and compliance with internal procedures.
- Support audit-related corrections, special projects, and administrative initiatives as assigned.
- Collaborate with accounting, finance, customer service, and operational teams to ensure effective account management.
- Follow standard operating procedures and contribute to continuous improvement of account maintenance workflows.
- Minimum of 1 year of experience in a clerical, administrative, billing, or related position.
- Experience working in a high-volume, fast-paced environment with customer-facing responsibilities.
- Strong attention to detail with the ability to maintain accurate records and complete tasks efficiently.
- Basic proficiency with Microsoft Office applications, including Excel and Word.
- Ability to manage multiple priorities, follow established processes, and meet deadlines.
- Strong communication skills and the ability to collaborate effectively with internal teams.
- Comfortable working independently in a remote environment.
- Ability to work Arizona business hours during initial training and onboarding, with increased schedule flexibility afterward based on team needs.
- Competitive hourly compensation ranging from $18.90 to $26.03, depending on experience and location.
- Comprehensive medical, dental, and vision insurance options.
- Health care and dependent care flexible spending accounts.
- Short-term and long-term disability coverage.
- Life insurance and accidental death & dismemberment insurance.
- Employee Assistance Program and wellbeing resources.
- Retirement plan with company matching contributions.
- Employee discount programs.
- Employee Stock Purchase Plan opportunities.
- Paid Time Off (PTO).
- Remote work flexibility and professional development opportunities.
The Account Coordinator is responsible for maintaining accurate account records, processing service updates, and supporting billing-related activities. The role requires strong attention to detail, organization, and the ability to manage multiple requests while following established procedures.
Requirements:
The ideal candidate brings experience in administrative, billing, or customer-supporting environments and demonstrates strong organizational skills, accuracy, and the ability to manage high-volume workloads.