Outbound Products Coordinator

Raleigh, NCFull-timePosted Jul 21, 2026

Heritage Metal Products – Outbound Products Coordinator / Sheet Metal Shop
Baker Roofing Company / Heritage Metal Products invests in our employees by empowering success through a structured growth plan and intensive training courses. We value our employees by providing competitive benefits, prioritizing safety, and emphasizing work-life balance.

Benefits to Joining the team:

Weekly Pay
Paid Holidays (7)
Annual Earned PTO
Medical, Dental & Vision Insurance
401K Matching Program (100% up to 3% and 50% up to 5%)
Employee Assistance Program
Emphasis on Safety
Paid On-the-Job Skills Training - no previous roofing experience required!

Apply today if this sounds like the opportunity you have been looking for!
SummaryWe’re seeking a detail-oriented and customer focused Outbound Products Coordinator to keep our products moving and our clients happy.RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The lists below are representative of the knowledge, skill and/or ability required.Minimum Qualifications

Experience: Shipping, logistics, or customer coordination (manufacturing a plus).
Communication: Strong communication skills and knack for building customer trust.
Software: Proficiency with CRM or tracking software.
Education: High School Graduate
Driver's License: Required

Essential Functions

Coordinate outbound shipments of sheet metal products - on time, every time.
Be the main point of contact for customers on order status and delivery updates.
Track all communications and activities in our CRM and project tools such as JobBOSS and Trello.
Work with production, quality, and logistics teams to resolve issues before shipping takes place.
Prepare shipping docs and manage carrier relationships.
Thrive in a team setting and work independently after sufficient training

Physical & Mental Demands

Perform tasks requiring standing, bending, and reaching for extended periods
Maintain physical stamina to meet production goals in a fast-paced environment
Adhere to safety protocols to prevent injuries during material handling and equipment operation

Work EnvironmentThis role requires working in the fabrication shop which can reach high temperatures without air conditions. This role requires exposure to loud noise levels, so ear protection is required.Disclaimer:The statements herein are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Baker Roofing Company is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you need special assistance or accommodation in applying for employment at Baker Roofing Company, please contact our Recruiting department at 919-828-2975 or recruiting@bakerroofing.com.

EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor

Principals only. Recruiters, please don't contact this job poster.