GENERAL REQUIREMENTS:
· High school diploma preferred.
· Must possess a valid Louisiana Gaming License.
· At least 6 months dealing experience is required and/or successful completion of dealer school or program at an accredited institution.
· Must possess strong money handling and documentation skills.
· Must have knowledge of casino rules, procedures, and regulations pertaining to the Table games.
· Must be able to communicate effectively with all levels of the organization.
· Must be able to work any day of the week and any shift.
· Must be able to read, write, speak, and understand English.
ESSENTIAL JOB FUNCTIONS:
· Provides an upbeat personality for all interactions with guests and fellow employees.
· Ability to be proactive in anticipating customer needs.
· Ability to familiarize self with all guests to know names and personal facts.
· Knowledge of money handling skill in providing chips for guests.
· Knowledge of card games.
· Basic knowledge of other games and services offered at property.
· Knowledge of department policies and procedures, including those pertaining to Federal and Regulatory laws and guidelines.
· Routinely strives to build and achieve customer satisfaction.
· Exercises appropriate discretion in identifying communications of special promotions to customers.
· Coordinates with Casino Operations supervisor and Security to detect and prevent attempts to cheat and to identify floor irregularities to a Casino Operations Supervisor, Lead Shift Supervisor, or Casino Manager.
· Acts as a role model and present oneself as a credit to Caesars and encourage others to do the same.
· Must be able to perform any and all other duties as assigned by the Supervisor or Department Head.