Complex Business Travel Sales Manager

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Complex Business Travel Sales Manager, you’re not just driving revenue growth through corporate and consortia travel partnerships – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

The Ideal Candidate Will:

• Have 2 to 3 years of experience as a Sr. Sales Manager or BT Sales Manager
• Have Knowledge of the Bay Area Market 

 

Here's what you'll do during a typical day:

• Deliver strategic sales plans: Develop, implement, and monitor annual sales and marketing plans aligned to revenue goals, market shifts, and evolving customer needs
• Drive business travel revenue: Identify, pursue, and convert new business travel opportunities across corporate and local segments through proactive outreach, sales calls, and tailored proposals
• Develop and manage negotiated rate programs: Lead strategy and execution for Corporate and Local Negotiated Rates (CNR & LNR), leveraging data, market trends, and cross-functional collaboration to grow market share
• Grow luxury consortia partnerships: Build and maintain strong relationships with top consortia (e.g., AMEX FHR, Virtuoso, Signature, Impresario) through personalized service, strategic marketing investments, and compelling digital content across extranet sites
• Lead account management and client engagement: Provide high-touch service to key accounts and corporate travel planners via email, phone, and in-person meetings; regularly review production and adjust strategies to ensure retention and growth
• Cultivate key local market relationships: Own and expand presence in the local market (5-block radius) by focusing on vertical markets such as legal and healthcare, networking with local businesses, and partnering with group sales to uncover new opportunities
• Maximize visibility through targeted marketing: Direct the hotel’s positioning across consortia platforms and marketing programs to drive agent engagement and strengthen brand perception

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.