This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Middle Technical Writer based in Italy.
As a Middle Technical Writer, you will play a key role in creating and maintaining high-quality technical documentation that supports both developers and end users. Working closely with cross-functional teams, you will transform complex technical information into clear, structured, and accessible content. You will contribute to documenting APIs, system logic, integrations, user flows, and release updates while ensuring consistency across all documentation. This role offers the opportunity to influence documentation standards, improve internal processes, and collaborate within a modern, fast-paced product environment. If you enjoy working with technical teams and have a passion for clear communication, this position provides an excellent opportunity to make a meaningful impact.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Middle Technical Writer based in Italy.
As a Middle Technical Writer, you will play a key role in creating and maintaining high-quality technical documentation that supports both developers and end users. Working closely with cross-functional teams, you will transform complex technical information into clear, structured, and accessible content. You will contribute to documenting APIs, system logic, integrations, user flows, and release updates while ensuring consistency across all documentation. This role offers the opportunity to influence documentation standards, improve internal processes, and collaborate within a modern, fast-paced product environment. If you enjoy working with technical teams and have a passion for clear communication, this position provides an excellent opportunity to make a meaningful impact.
Accountabilities
- Create, update, and maintain clear, structured, and user-focused technical documentation.
- Analyze technical requirements, specifications, APIs, and implementation details to produce accurate documentation.
- Collaborate with software engineers, QA specialists, Product Managers, and other stakeholders to gather, validate, and organize technical information.
- Document APIs, system integrations, application logic, user journeys, configuration rules, error handling, edge cases, and release changes.
- Review and continuously improve existing documentation to ensure accuracy, readability, consistency, and alignment with internal standards.
- Participate in technical reviews, peer reviews, and documentation planning activities to maintain high documentation quality.
- Contribute to the development and improvement of documentation standards, templates, terminology, style guides, and best practices.
- Minimum of 3 years of experience as a Technical Writer or in a related technical documentation role.
- Proven experience creating documentation for both developers and end users, including user guides, manuals, and API documentation.
- Hands-on experience with documentation platforms such as Confluence, Notion, Document360.io, or similar tools.
- Familiarity with task management platforms such as Jira or Trello.
- Experience using screen capture and graphic editing tools such as Snagit, PickPick, Lightshot, or equivalent.
- Intermediate or higher level of English proficiency.
- Solid understanding of the software development lifecycle.
- Strong analytical thinking, communication, and organizational skills.
- Ability to manage large volumes of technical information with exceptional attention to detail and consistency.
- Comfortable working both independently and as part of a collaborative team.
- Fully remote work with the flexibility to work from a location where you are most comfortable.
- Full-time employment with opportunities for professional growth and career development.
- Structured performance reviews, mentoring programs, training opportunities, and learning resources.
- Individual learning budget, corporate English lessons, workshops, and access to an online library.
- Comprehensive healthcare coverage, including medical insurance and mental health support.
- 20 paid vacation days, paid public holidays, and paid sick leave.
- Monthly flexible benefits allowance for hobbies, sports, wellness, and personal interests.
- Regular team-building activities, workshops, and company events.
- Modern, collaborative culture focused on innovation, continuous improvement, transparency, and professional development.