Director of Product Management - Data & AI Platform Security

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Director of Product Management - Data & AI Platform Security Full-timeEmployee Type: RegularRegion: AMS - North America and CanadaWork Persona: Flexible or RemoteCompany DescriptionIt all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.Join us to put AI to work for people.Job DescriptionOverview: ServiceNow is seeking an experienced and visionary Director of Data & AI Platform Security Product Bundle (Vault) to lead strategy, product direction, and execution for our data, AI, & user security monetizable product portfolio. This role owns the end-to-end leadership of ServiceNow Vault including encryption, data privacy, log export service, code signing & AI native Vault console.  This is a high-impact, high-visibility leadership role responsible for shaping enterprises secure data, govern access, meet regulatory demands, and scale securely in an increasingly autonomous and agentic future. The Director will serve as a strategic partner for Engineering, Vault product team, Platform Security, Identity & Authentication, Legal & Compliance, and Executive Leadership. What you get to do in this role:Strategic Leadership & Vision Define and drive a multi-year strategy and product vision for Vault product bundle aligned with ServiceNow’s platform and business priorities. Lead ServiceNow’s Customer Zero adoption of Vault security capabilities, influencing internal usage patterns and enterprise-scale best practices. Partner with executive leadership to articulate progress, outcomes, and business value to internal and external stakeholders. Product Strategy, Roadmap & Delivery Own the Vault Security product bundle roadmap, including prioritization, sequencing, dependencies, and delivery outcomes. Translate complex requirements across the ServiceNow Vault product bundle including encryption, data privacy, log export service, code signing & AI native Vault console into clear functional specifications and engineering deliverables. Champion AI-native features, agentic workflows, and automation-driven security capabilities that modernize enterprise risk management. Ensure solutions are scalable, resilient, automated, and deeply integrated with the ServiceNow platform and AI ecosystem. Cross-Functional Leadership Act as the central point of coordination across SecOps, Identity & Authentication, Platform Security, Engineering, Audit, Risk, legal, P&P, and Compliance teams. Lead cross-functional planning forums to define requirements, integration patterns, release plans, and adoption strategies. Influence decision-making across security, product, engineering, and business stakeholders without direct authority. Domain & Technical Expertise Experience in leveraging or critically thinking about how to integrate data security & AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry. Apply deep expertise in data, AI security ,and cybersecurity frameworks, including but not limited to SOX ITGC, NIST, ISO, CMMC, privacy regulations, vendor risk, operational resilience, and the EU AI Act. Guide architectural decisions related to data security, agentic systems, authorization models, protocol security, data protection, and platform access controls. Evaluate data models,...