Product Director, Healthcare Claims Payments-Executive Director

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

J.P. Morgan Healthcare Payments supports healthcare organizations of all sizes with an end-to-end suite of solutions built specifically for healthcare. Backed by deep industry expertise and the scale of J.P. Morgan Payments, we connect consumers, providers, payers, and health tech companies across every healthcare payment transaction, creating a faster, simpler experience for all. Our solutions are compliant and certified to HIPAA to securely process payments and move healthcare data at scale. Through embedded integration, they streamline operations, reduce friction, and improve the consumer experience.

As a Product Director, Healthcare Claims Payments in Healthcare Payments, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams to create groundbreaking solutions that address customer needs.

Job responsibilities

• Accountable for product vision, roadmap execution, risk management, and business growth outcomes, with a focus on healthcare claim payments and clearinghouse-enabled remittance flows. 
• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets for B2B healthcare claim payments and healthcare clearinghouses
• Experience building healthcare ecosystems and relationships with trading partners
• Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new capabilities/methodologies, managing risks, and achieving business targets such as cost, features, reusability, reliability, and scalability.
• Owns product performance and is accountable for investing in enhancements to achieve business objectives
• Partners with Technology, Operations, Risk/Compliance/Legal, and client-facing teams to define requirements, prioritize backlogs, and deliver outcomes across complex, regulated payment and data flows.

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
• Experience in payments with a deep understanding of payables and the related methods of payments
• Extensive knowledge of the product development life cycle, technical design, and data analytics
• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Experience driving change within organizations and managing stakeholders across multiple functions

Preferred qualifications, capabilities, and skills

• Recognized thought leader within a related field
• Experience with healthcare payments or a closely related field.
• MBA preferred

FEDERAL DEPOSIT INSURANCE ACT:

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.