Customer Service Specialist (Engineering Graduate)

Customer Service Specialist (Engineering Graduate) – Ankara

We are looking for an engineering graduate who wants to grow into an Account Manager role. As part of our Ankara team, you will manage end‑to‑end order processes, support customers and distributors, and gain hands‑on experience in technical product portfolios and account development.

What you will do:

• Manage order administration and fulfillment

• Coordinate with customers, suppliers, logistics and internal teams

• Maintain accurate ERP data (SAP)

• Support account management activities and customer meetings

• Ensure smooth delivery, documentation, and issue resolution

What we look for:

• Bachelor’s degree in Engineering

• Strong communication and customer focus

• Interest in Account Management

• Experience in customer service is a plus

• ERP knowledge (SAP preferred)

• Detail‑oriented, proactive, organized