The Business & Ops Specialist will work under the direction of the Business & Ops Manager supporting Travel & Entertainment auditing activities within the Global Supplier Services (GSS) Sourcing & Procurement team.
Job responsibilities
- Build deep expertise in the firm’s Travel & Expense policy, SAP Concur Expense, and Concur Detect.
- Review T&E exceptions in the compliance queue and take action within 24 hours, escalating to management as needed.
- Monitor SAP payment rejections and ensure timely resolution of outstanding transactions.
- Respond promptly to business and management ad‑hoc queries, maintaining a strong customer‑service focus
- Identify and recommend process improvements to enhance efficiency and productivity.
- Propose regional and global updates to the T&E policy and communicate effectively at all management levels.
- Verify key data elements, including transaction date, event type, and pre-approved expense amounts.
Required qualifications, capabilities and skills
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
- 1+ years of Accounts Payable experience, with direct exposure to core Travel & Expense processes.
- Proficiency in SAP Concur and SAP S/4HANA ERP.
- Strong analytical, data management, and problem solving skills; critical thinking and audit acumen for travel related reviews.
- Excellent interpersonal and written/verbal communication skills; ability to communicate across all levels of management.
- Forward thinking mindset with the ability to propose, assert, and implement new ideas.
- Proficiency with MS Office (Word, Excel, PowerPoint, etc.)
- Use BI tools to interpret data and apply LLM powered solutions to support business workflow & improve efficiency.
- Intellectually curious, able to multi task and manage competing priorities.
Preferred qualifications, capabilities and skills
- Knowledge of SAP S/4HANA and other ERP platforms.
- Familiarity with BI platforms (Ex: Tableau, Qlik, Power BI, etc.)
- Understanding of LLM applications (Ex: ChatGPT, Gemini, etc.)