Fixed Operations Performance Manager

Skip to main contentEnglishSign InFixed Operations Performance Manager page is loadedFixed Operations Performance ManagerApplylocationsRemote - North CarolinaRemote-Delaware-100Remote-Virginia-100Remote - OhioRemote-New York-100View All 11 Locationstime typeFull timeposted onPosted Yesterdaytime left to applyEnd Date: July 14, 2026 (3 days left to apply)job requisition idR202679788CompanyCox Automotive - USAJob Family GroupSalesJob ProfileOperations Performance Manager - CAIManagement LevelManager - Non People LeaderFlexible Work Option Can work remotely but need to live in the specified city, state, or regionTravel %Yes, 50% of the timeWork ShiftDayCompensationCompensation includes a base salary in the range of $82,500.00 - $123,700.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $42,300.00.Job DescriptionThe Cox Automotive Fixed Operations Performance Manager plays a critical role in driving value and retention across the Dealer Solutions portfolio—including F&I, DMS, and Xtime Service products—for franchise and large independent automotive dealers. This role is designed for professionals with deep retail automotive experience, especially in fixed operations, who can translate dealership challenges into actionable solutions using Cox Automotive’s suite of technologies.This position is ideal for someone who has managed or worked extensively within dealership service departments, understands the nuances of dealership operations, and can serve as a trusted advisor to clients. The Operations Performance Manager is the primary point of contact for Dealertrack and Xtime solutions and is responsible for maximizing product utilization, improving dealership performance, and driving organic growth.We are open to applicants in the Eastern time zone.What You’ll DoServe as a strategic partner to automotive dealerships, leveraging your hands-on dealership experience to drive adoption and performance of Cox Automotive solutions.Evaluate dealership operations and align product usage with dealer goals, focusing on efficiency, profitability, and customer satisfaction.Establish a regular cadence of in-store and virtual engagements to assess performance, identify gaps, and implement process improvements.Apply your fixed ops expertise to optimize service lane operations using Xtime and related tools.Identify upsell opportunities by understanding dealership pain points and recommending relevant solutions.Collaborate closely with sales and product teams to ensure seamless integration of new offerings into dealership workflows.Proactively manage at-risk accounts using a consultative, data-driven approach to retain and grow relationships.Stay current on product updates and enhancements and communicate their value in the context of dealership operations.What’s In It For You?Here’s a sneak peek of the benefits you could experience as a Cox employee: A competitive salary and top-notch bonus/incentive plans. A pro-sales culture that honors what salespeople (like you!) contribute to our success. Exceptional work-life balance, flexible time-off policies and accommodating work schedules. Comprehensive healthcare benefits, with multiple options for individuals and families. Generous 401(k) retirement plans with company match. Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.Professional development and continuing education opportunities. Access to financial wellness/planning resources. Check out all our benefits.  Who You AreMinimum Requirements:Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or...